Virgin Mobile to ISPs: Stop the Broadband Con!
In an attempt to rally up the troops (and no doubt generate some marketing buzz), Virgin Mobile today issued a call to consumers far and wide to "demand an end to misleading broadband advertising." According to the self-anointed savior of broadband, Virgin claims that many ISPs advertise speeds of up to 20Mbps or 24Mbps but only deliver an average speed of 6.5Mbps.
"People are paying for superfast broadband but receiving a service stuck in the slow lane. Broadband providers need to stop advertising speeds that not a single customer can receive and we’re asking people to support our call for change by signing up to stopthebroadbandcon.org," said Jon James, executive director of broadband, Virgin Media. "Faster broadband means better broadband, whether you’re surfing the Web, watching TV online or downloading music and UK consumers deserve superfast broadband they can trust, rather than having to rely on the fairy tales and broken promises of current broadband advertising."
The new website launches today and includes plenty of propaganda, a petition, and a link to SpeedTest.net to see if you're getting the broadband speed you're paying for.
So what about Virgin Mobile? Are they providing the broadband speeds they advertise, or is Virgin being a hypocrite here? We'll warn you to consider the source, but according to Virgin, subscribers are generally getting what they pay for. You can view the typical speeds at least 66 percent of Virgin subscribers are getting compared to the service tier they're paying for here.

Are you getting the broadband speed you pay for? Let us know in the comments section below!
Comments
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mesiah
November 18, 2010 at 10:32pm
64 down 24 up, too bad I'm at work >.< At home I average around 14 down. I pay for a 10mb connection through wideopenwest.
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COMMANDER_COOK
November 18, 2010 at 9:30pm
I have 1.5/.25 DSL. It's the fastest thing available in my area. CenturyLink is my ISP. I really like their tech support. When I moved, the technician that transferred the service gave me some wire and a phone jack when I told him I wanted to redo the wiring. He even took the time to expain the color coding.
Yeah, I'm getting just a hair more than I'm paying for.
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SAND_CREATURE
November 18, 2010 at 5:17pm
if you can get fios in your area, it is amazing! I have the minimum FiOS package, which keeps on getting higher. When i first subscribed it was 5/1 and nwo it's technically 15/5 I think, but I get more like 20 down! think there might have been another upgrade!
what a privileged life i live.
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I Jedi
November 18, 2010 at 4:43pm
I don't know about Virgin, but on a good day, I get speeds of around 20-25Mbit... and on a slow day about 10Mbit. This coming from a Time Warner customer. I have no complaints.
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Trooper_One
November 18, 2010 at 1:15pm
I'm paying for the formerly called HighSpeed (formerly HS Extreme) - I barely get 3mbps most of the time (usually 1.8 to 2.5)... It's supposed to be 6mbps. *sigh*
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JoetheMobster
November 18, 2010 at 11:24am
I am getting the speed I pay for, and with almost no TECHNICAL problems. Billing on the other hand has been sketchy in the past, I have to watch when my agreement runs out as they try and pull funny stuff.
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chart2006
November 18, 2010 at 9:50am
I subscribe to 12mbps for ~$50 a month. The first two months were plagued with outages until they replaced a node. After the node was replaces the outages stopped but speeds dropped to ~4mbps on average with highs at about 6mbps. Even at 3am it still sits at 4mbps or lower. Tech has been out at least a dozen times replacing lines from the neighborhood amp up to my house and to the modem as well as replacing the modem itself. Signal sits at -1db well within tolerance and SNR is ~39db.
During high usage times around the neighborhood (4pm on) speeds drop to ~1mbps or below which at that point starts to affect the TV with my HD stations unable to come in. I'm tired of paying for a service in which I only receive a small fraction of what I pay for. The tech (which is the same guy each time) told my roomate while I was unable to be there that we were going to be hit with charges for "fraudulant customer service calls to Mediacom." I reported him...
I began recording my speed test analysis in order to create a database of my findings in which I will present to Mediacom because for some reason the speeds greatly improve ONLY when the tech comes out. The last time he was there we hit nearly 11mbps but when I got home it dropped to 8mbps and then once again continued to drop back down to the average of 4mbps and highs of 6mbps with lows less than 1mbps...
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franciscomedinav
November 18, 2010 at 9:38am
I got CLEARWIRE 4G, advertised speed: download up to 6 mbps, upload up to 1 mbps; speed test using speakeasy : download: 3.74 mbps, upload: 1 mbps. I'm happy with the service, cause i get that avg speed every where i go in the clear coverage area. That's enough to stream movies, music, videos, etc...
CLEAR rocks !!!!!!!!!!!!!
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