Verizon CFO Strips 'Unlimited' of Any Meaning, Says It's "Just a Word"

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evi789

I just got paid $6784 working off my laptop this month. And if you think that's cool, my divorced friend has twin toddlers and made over $9k her first month. It feels so good making so much money when other people have to work for so much less. This is what I do, Red97.com

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ohsnaps1104

TechLarry, I was thinking the same thing. This fool is such an asshat. What fool in their right mind would just switch to a "shared" data plan? The only reason people switch is because they are being forced to. Why not just hold me up with a gun and demand more money?

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TechLarry

The guy is such an Asshat.

I trust Verizon about as far as I can throw my house.

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tekknyne

Verizon CFO Strips 'Unlimited' of Any Meaning, Says It's "Just a Word"

Funny how that headline can be applied to most of modern language and it would be true.

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smallymcsmall

psycoking. I tried this twice and Verizon said that the 2year contract terms and agreements are tied to the phone. I.e. I use an upgrade on my dumb phone and I have to sign the terms and agreements. As soon as I activate that phone, they say I would have to go to the share plan and the 3 smart phones I have on my family plan would lose their unlimited data? This is what you did and worked?

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silverblack

Sounds like tthe sales reps are trying to mislead you, or unwilling to help you out. I believe they can put the upgraded phone on a $30 2gb plan at least without touching the other plans. My mom upgraded from a droid 2 to a 4, and the rest of us still have our unlimited plans. Which is good because I topped 2gb for the first time this month. Luckily I was there, because they're really pushing those share everything plans and confused the hell out of my dad.

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aaronj2906

"When I use a word, it means just what I choose it to mean — neither more nor less..."

- Humpty Dumpty
- Verizon CFO

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muzicman82

This would be exactly why I left Verizon over 5 years ago. They terminated my BroadbandAccess plan before the whole 5GB thing made it to the fine print. My bill said "Unlimited KB", but they claimed if I was using more than 5GB, I HAD to be P2P sharing, video streaming, or hosting a website... none of which were true... but they said the network had been tested to prove those were the only things that could eat just 5GB per month.

They didn't charge me an ETF, and offered to open a new line. They said they cancelled it to make me aware. I said, "You could have called." I declined and hopped over to Sprint the next day. Sprint is now limited on data cards, but at least phones are unlimited.

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big_montana

At least they cancelled you without up-charging you for the extra data. When I was with AT&T I had an unlimited international broadband card ($80 a month) and after the merger with Cingular I receive a bill for $3,600 as Cingular tells me they do not offer monthly plans for international broadband cards, as it is pay as you go, despite my having over 1 year left on the contract I originally signed with AT&T. 6 months of arguing with them, and refusing to pay a $3,000+ plus bill they "let" me out of the contract they could not find and I have been a happy Sprint customer ever since.

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Biceps

So essentially, he is saying Verizon is a company which has no problem lying to its customers. He is stating for the record: the word 'unlimited' in Verizon's business is used in a purposely deceptive way as a weapon against the unwary buyer, justifying a business practice where other companies put the word 'all-natural' on their chemical-filled food products, and online stores promise pills to make your wang longer.*

*Disclaimer: This statement may not be entirely true. Verizon may not be evil and might have perfectly pure intentions in lying to their customers. And those pills also might really make your wang longer.

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germanogre

Marketing terms can mean anything they want as long as they put a little * next to it and at the bottom of the page, in 3-point font, list all the ways they can screw you and hope you don't notice.

Just wait until "Unlimited*" doesn't exist anymore. Once you're used to paying per KB, they can really start messing with plans.

I use prepaid and it's bad enough that two minutes of talking costs the same as a 160 character txt msg. It's almost always cheaper for me to call someone now. I don't even want to talk about data through my service.

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Sengprachanh

Only because we have to switch to the plans and no choice what so ever. They know we want the phones and we are going to get it regardless -__-

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$m

Reminds me of those million dollar sweepstakes you are "guaranteed" to win.

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don2041

Read closer You are guarantied to win a chance to win a chance to win a chance to win a chance .................................

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Electrik

The "unlimited" comment is just another word game...it now means "limited".

Be happy with your plan, citizen.

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jonnyohio

Are you not happy with your plan, citizen? I'll have you know, being unhappy with your plan is treason, and treason is grounds for immediate termination. Oh, good, you ARE happy with your plan! That's the spirit! Now go ahead and head on over to the free fall/impact simulation center to participate in some tests today. Thank you and have a nice day cycle.

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Arkyn1

ITM, 54!tizen.

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livebriand

""We have more people going to shared than we actually anticipated. ADN the thing that really surprised us is we have a lot of people coming off unlimited to go to shared," Shammo said."

Typo!

Anyway, screw Verizon and ATT. And to think of how I pay $30/month TOTAL on T-Mobile (it's prepaid, so for comparison purposes add in an extra $10/month for the cost of my Nexus).

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Peanut Fox

It's still cheaper to buy that iPhone 5 off contract and just pay Verizon for data ($30 month). You could then use a service like Google Voice to handle voice and text ($0 month).

In my case I'm still on their unlimited plan whatever that may mean, and my contract has been up for years now. For me to use the service heavily, I'd have to start tethering my device, and my home connection is almost always up to there's little reason for this.

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jraschke11

While I agree with the rants of this article, I must say that the U.S. has no idea how good they have it cell phone wise.

I am in the Marines and recently moved to Japan and here is a brief rundown of my cell phone plan.

-Unlimited minutes to my carrier ONLY from 1am to 9pm.

-ALL outgoing calls to landlines, other carriers, or between 9pm and 1am to my own carrier are billed at approximately $0.50/minute. All incoming calls are free.

-I do get unlimited data for about $70/month, but they don't have anything better than spotty 3G coverage. And even that doesn't work inside most structures because buildings here are built out of hardened concrete to withstand typhoons. So my data and phone calls are completely unreliable anywhere on the entire island.

-Unlimited texting to my carrier ONLY. ALL texts to other carriers are billed at approximately $0.05/text for sending AND receiving.

-I have to pay $5/month for an extra add-on package for free voicemail access and to save messages for up to a week. Otherwise it would be the same $0.50/minute to call my voicemail and messages would only be saved for 24 hours.

All said and done I am paying around $125/month for this awesome plane and an Android phone.

There is a little bit more here and there, but that is the gist of it. So yeah I would pay good money to have some sort of Verizon plan out here.

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maverick knight

Thats ironic because I just moved to the states from Okinawa, Japan and I miss their plans. Okinawa overall has shittty service but Tokyo is a whole lot better.

Data was capped at 4,400 yen (around $65, blame that on a weak dollar exchange rate) So, after I reach the cap I had unlimited data. Note, that data fees are capped, not the data itself. My carrier was slow but unlimited data is awesome. For all that I was paying around $100 after conversion. That is making decent amount of calls to land lines and other carriers.

Now I am paying about $140 with limited data and it bothers me that I cannot listen to internet radio like pandora or Iheartradio without worrying about data. I really do not call a lot and most of my voice minutes goes to Verizon customer service (imagine that).

I should have gone with T-mobile or Sprint since it is easier to monitor minutes over data usage. Oh well, at least we have options. It will always be a trade off.

On an unrelated note. I miss Japan a lot. Its cleaner, healthier and almost crime free. But products and services are very expensive even when the dollar was stronger. So yes USA gets better deals so we should not be complaining.

By the way, try a place called Gordies. They have the best home made burgers, especially with their local bacon. And there is a Ramen restaurant between Obligato and Good Will on 58 (between Kadena and Lester). Get the new style fried rice for 500 yen. Its the bomb. Good Will for all your computer needs, I mean ALL. Visit okinawahai.com for more on where to eat good. Later

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jraschke11

With Softbank now, you have to buy the "Unlimited Flat Rate Packet" plan for Android phones, which means no tiered pricing. Whether I use 10MB or 10GB I still pay like ¥5400 a month.

And the weak dollar is a killer. It's been a steady 76 since I have been here. I have noticed everything is more expensive even without factoring the exchange rate. I guess that is the price you pay for living on an island.

Japanese customer service is top notch though. They genuinely care about making you happy and ensure you are satisfied. Whether it's a cashier at a Family Mart or server at a local restaurant the service is vastly superior compared to the majority of America.

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Peanut Fox

That is awful in comparison.

Strange that they don't run lines with an external antenna to the roofs of the buildings to carry signals outside.

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don2041

Someone should take this Chief Financial Officer and rub their nose in a dictionary until they understand the meaning of the word. Then fire the fucking idiot.

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Humpfester

Now that's the way, you sir made my day, rofl.

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psycoking

For those who don't know, there is a swap trick that allows you to keep your old grandfathered plan when you upgrade your phone. Unfortunately, this trick only works with family plans with at least 1 regular/feature phone (ie. phone without a data plan) on it.

Basically you use your upgrade discount to upgrade the regular phone on the account instead of your smartphone. Then swap the regular phone back in, canceling any new data plans attached to the new smartphone and leaving it unattached. Finally, swap the old smartphone with the new one, leaving you with a new phone on your old phone's plan.

I found this trick out from a Verizon rep who did it for me in the store when I upgraded to the S3 two weeks ago. If you go in store, the Verizon reps there will probably do it for you too. However, if you find yourself with an unfriendly rep, you can always do the swap yourself on Verizon's website. Hope this help those of you holding off on an upgrade because of Verizon's newer, more expensive plans.

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Engelsstaub

It's because of these greedbags that I happily use a prepaid dumbphone. For $30 bucks a month I'll gladly carry an iPod Touch in my other pocket while skipping like an idiot.

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jgottberg

I salute you sir for making your points emphatically while leaving the real F bombs out of it. While you would be totally within your rights to say them both from a constitutional standpoint and a "you make too much sense NOT to say it" standpoint, my younger nephews that read these articles and I appreciate the restraint :)

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jgottberg

. double post....

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mysterymantis

Fran, Here's a few other things that are "just words", and you can feel free to start exercising them as such...

Salary
Employment
Dipshit

Does this f-ing a-hole really think that if given a REAL choice between limited data plans and unlimited at the same price rate people would choose the limited plan? Let's do a real test Verizon, and here are the parameters...

Set your cheapest data plan at 30 bucks a month, and that gives you 2 gigs. Then give people the option to go +2 gigs for every +10 dollars on the plan (4gbs at 40, 6gbs at 50). Then, at the same time, offer unlimited data for 30 bucks a month. Then explain to them how at the EXACT SAME PRICE, the unlimited plan is the way to go, because it's not likely they'll go over that. If, somehow, people are still choosing the plans that aren't unlimited, I'll go "well, I guess they are right, people DO want to pay the same or more for less in return!"

As it stands, your comparing data that exist versus data that doesn't. You're surprised that people are going to shared from unlimited? What choice have they got?! You know, I'm surprised you choose to breath versus not breathing. You have a choice? Sure you do, don't ya! (I really wish people like you would choose the other side of that, you greedy, price fixing a-hole!)

I got in with 2x data, so I get 4 gigs for 30 bucks. I don't use the whole amount, but if I only had the 2 gigs, I'd be over constantly, or I'd have to stop using it for doing stuff online when I'm not near wifi. Verizon wins both ways. (Salesman also tried to convince me that limited is better than unlimited, and that the only way I'd ever use more than 2 gbs a month is if i was doing stuff like listening to Pandora and watching YouTube and Netflix, and DLing apps and music and movies. All things that you would do with a LTE connection...)

They aren't even restricting data plans because their network is stressed out. And even if that was the case, it would only be stressed because they aren't upgrading it at the rate they should be for their customers (who are not only paying subscription fees, but also paying the tax subsidies that built the f-ing infrastructure to begin with). They are doing it because the other big boy is too, probably due to an agreement they have with each other.

F Verizon, F ATT, F how horrible the cellular infrastructure is, F my job while I'm at it(unrelated topic, but it still has me pissed off), and F the profiteering glutens that will tear this country apart. I say when the time comes, we do the french revolution to all the CEO and lobbyist that put us where we are, along with the politicians responsible for letting it all continue.

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jgottberg

Wow, please see my post above as it was intended as a reply to you (mystery) but somehow a double post happened and also shifted my reply WAY up there.

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MaximumMike

Nice rant.

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dtanderson

So with the new Verizon plans saying that we get unlimited minutes/text, we really do not because "Unlimited" is just a word and means nothing???

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medavid16

I just want to add that I wasn't even given an option to pay the $650 or not, I was just told "your unlimited option is no longer an option. It's required you pick an option below."

If only Sprint service was better... =(

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jgottberg

Sprint service should be free. In my area (Chicagoland), the service is about as bad as it gets. I routinely talk to my fiancé on her way to work and in the span of 5 miles and 10 minutes of a commute, the call drops reliably 6 times. Reliability shouldn't be linked to failure but as far as Sprint goes, it's the only thing they are reliable at.

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limitbreaker

I think with lte speed its a bit hard to give out unlimited, if i had unlimited data at 25mbit/sec (what i get on average) i would cut off my 12mbit vdsl internet in a heartbeat (which by the way is limited to 160gig per month as opposed to my 6gig per month LTE cap).

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