US Airways Allegedly Thrashes Man's Xbox During Security Check, Tells Him 'Tough Luck'

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mesiah

By the look of the comments here, about 90 percent of you totally missed the point of this article. The claim was that when he opened his suitcase there was a plastic bag with internal parts from his xbox in it. Do the math people. Do you think the baggage handler threw his suitcase onto a cart so hard that the xbox broke and pieces went flying out of it and happened to land in an empty ziplock bag that just happened to be in his suitcase next to the xbox?

The claim was that when inspecting his bags someone removed his xbox, disassembled it, then put the parts in a plastic bag and returned everything to his suitcase. This really has nothing to do with US Airways. It is the TSA that performs luggage inspections. And before you claim that the TSA would never do something like this, do a little research. This stuff happens all the time. Sometimes it is warranted, but usually its just some TSA employee having a bad day and wanting to make themselves feel better by screwing someone else over. The only justification they need is "the device looked suspicious so we 'inspected' it for possible explosives. We are not responsible for lost, stolen, or damaged items."

Whether this really happened or the guy attempted a home xbox repair and failed is anyone's guess. But to anyone putting valuable items in your luggage these days, think twice because its no longer safe. You would be better off sending them UPS and having them drop-kicked a couple dozen times. At least UPS will replace lost or damaged goods.

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Biceps

Every heard of carry on?  That would have prevented the whole problem.  People trust too much.

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510Gamer

I actually put my xbox 360 in my luggage, between all of my clothes and it was fine, flying from California to Europe...All the guy had to do was ask the people to put a fragile sticker on it...

-510

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thematejka

Airlines say they are careful with luggage but never are. Doesn't matter who it is, Air Canada, Air India, US Airways, etc. There are lots of workers who just don't give a sh!t about luggage. If I'm taking something valuable or breakable on a plane, I put it into my carry-on. Or mail it if it won't fit in my suitcase. Who the heck NEEDS to take their 360 with them anyway? no one.

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AidanBurk

I am sorry but who would bring there xbox360 onto a plane and expect it to come back in one peice. That is stupid. I would rather mail it. Just goes to show why you shouldn't do that.

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lunchbox73

If his xbox was in his suitcase surrounded by clothes and tightly packed in, the clothes should have provided enough cushion to keep it safe even if the suitcase was thrown around. If it was flopping around loosly, then yeah, I can see it getting busted.

I know a guy who packed his Wii and PS3 in a suitcase that way and they were fine. TSA didn't open the bag when they saw the consoles on xray so I don't think an electronic device automatically warrants a hands on inspection.

By the way, I have no problem with this dude trying to get money from the airline. Doesn't hurt to ask.

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logicmaster2003

agrees with everybody above.

But I think he should not spend more days stressing over his $300 losses - you have just learned your lesson so move on !

 

PS: is there any way to get rid of the default pop-up "HOSTWAY global web solution" with the smiling guy ?  He is really creeping me out everytime i visit www.maximumpc.com !!  only gay ppl would like that !

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stormchaserdave

Its not US Airways who should be blamed here. It is the Transportation Security Administration. They are nothing but a band of thieves and saboteurs who have the government given right to steal, destroy, or purposely lose things in your luggage. All they have to do is replace the item with a slip of paper. They aussume no liability for anything lost, stolen, or destroyed. I understand the need for security and baggage checking and all that, but something needs to be done about their extracurricular activities. Here's an idea folks. If you absolutely must check high dollar items in your baggage, have your serial numbers, model numbers, and proofs of purchase. If enough people complain and report things, perhaps we can have a major class-action lawsuit. So some justice can be done to this corrupt organization!

 

Mac and PC have their strengths and weaknesses, I love them both. So sue me! :D

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Ntldr

I don't know what they TSA did to upset you I mean they do make some stupid decisions.  But the fact of the mater here is that US Airways was at fault not the TSA.  TSA over sees all this stuff but the responsibility for protection of items during the transportation process is the individual Airline companies.  You check your bags in with them when you arrive at the air port and they have their own crews.  Hate to burst your anti TSA bubble but you are just plane(haha) wrong. 

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stormchaserdave

The airlines are not the ones who open your luggage to check for things. Why do you think you have to use TSA-APPROVED LOCKS? So the damn TSA can open them without bolt cutters. I have had things taken out of my luggage before, including a sealed package of digital camera batteries. The batteries were gone and in their place was a TSA inspection slip clearly stating they assumed no liability. Yeah its the TSA that deals with your luggage in the terminal after you pass it off to the airlines, not the airlines themselves. You are the one that is wrong sir! Let me guess, you work for them?

Mac and PC have their strengths and weaknesses, I love them both. So sue me! :D

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Stomy

IDK if I’m just anal but being in the army and moving allot including overseas I’ve kept things to a high standard, like me and my wife’s desktops, I have every box that all the components came in and before each move I completely disassemble them and put them back in their boxes, this is also true for the home entertainment system the TV's everything, My garage looks like a warehouse but come moving time my stuff has "custom" made styrofoam/cardboard packaging for all my high dollar items.

But unless this guy was a first time flyer I cannot even imagine how he even thought his Xbox would come out the other side in working condition. I don’t expect my luggage to come out the other side without some tape and cloths hanging out more or less a gaming console / electric device.

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rich5665

Normal
0

Normal
0

As a Desktop Support Tech I tell
Laptop users never check your laptop with luggage. This should hold true for
any electronic device. If you can't carry it on then leave it home.

Point 1: Baggage handlers are
not gentle people, they do not have the time to gentle stow luggage as they are
on a tight schedule.

Point 2: If you want your Electronic
device crushed or stolen then by all means pack it with your luggage.

Point 3: Airport Security X-Rays
all bags being loaded onto the plane. An X-Box can easily be mistaken for an
explosive device.

Point 4: If you absolutely need
to have your console or laptop and can't carry it on; send it via FedEx
addressed to you in care of the Person or Hotel you are staying with.

Point 5: Point 4 is not
recommended for international travel.

So not to sound like I don't
care but, If Adam was dumb enough to check his X-box with his luggage then he
learned a valuable lesson the hard way.

So not to sound like I don't care but, If Adam was
dumb enough to check his X-box with his luggage then he learned a valuable
lesson the hard way. 

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nekollx

 my gadgets are always on hand, and if the airline insists i give it to them for storage they can pry it from my cold, dead, hands.

On one trip they droped my flight but sent my luggage along. I had no clothes, and no money, i had to get help from my father to get a hotel room for the night and sleep in my clothes. 

------------------------------
Coming soon to Lulu.com --Tokusatsu Heroes--
Five teenagers, one alien ghost, a robot, and the fate of the world.

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Paul_Lilly

"my gadgets are always on hand, and if the airline insists i give it to them for storage they can pry it from my cold, dead, hands." - nekolix

I like your level of committment.

-Paul Lilly

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nekollx

 uh it's N E K O L L X

 

seriously it's two Ls why does everyone turn LLX into Lix? 

------------------------------
Coming soon to Lulu.com --Tokusatsu Heroes--
Five teenagers, one alien ghost, a robot, and the fate of the world.

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COMMANDER_COOK

When it comes to my games, I NEVER loan them to even my best friends.

Let alone my consoles. 

----------------------------------

Donate blood!     http://www.redcrossblood.org/

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Zan

+2

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ThunderBolt

:)

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