A Step Backward: Pay-As-You-Go Internet
It makes sense: you pay for what you eat. But if a restaurant offers an all-you-can-eat buffet, then decides you’re eating too much and should be charged more, it doesn’t go over too well. It seems something similar is afoot with Internet providers: the promise of the all-you-can-eat buffet is cutting a bit too deeply into their bottom-lines, and now they think you should pay more.
The problem is one of expectations. Internet providers set up unlimited access as a method to attract people onto the Internet. And it worked. The Internet not only became populated, it began to offer a wealth of services that changed the nature of the retail marketplace, and is on the verge of doing the same for the media industry. Unfortunately, as the opportunities to be online expand, so to did our appetite for bandwidth. Meeting those demands has become something of a problem for Internet providers.
Because the federal government won’t allow Internet providers to differentiate traffic that moves over its hardware: porn and The New York Times must be treated with equal deference, Internet providers must find other ways of limiting the use they encouraged. "A flat-rate, infinitely expandable service is unachievable," Dick Lynch, chief technology officer of Verizon Communications Inc. (So to is a flat-rate, infinitely expandable brick of cheese.)
Earlier this year some Internet providers put monthly caps on usage. Comcast, for example, said no more than 250 Gbs a month. Comcast says this only impacts a small number of high-usage customers. AT&T, in Beaumont, Texas and Reno, Nevada, is offering tiered-pricing structures, with penalties for going over your monthly allotment.
More radical are plans by some, AT&T and Time Warner Cable, Inc. for instance, involve a return to usage-base pricing: you pay for what you eat. The problem with this approach is customers don’t like it. They really, really don’t like it. So much so that Time Warner was forced to shut down a pilot metered Internet program last year. Further, online businesses won't be thrilled. It could put a serious crimp into online browsing, leading to a downturn in Internet business. And Netflix probably won’t be too keen on the idea, with all it has invested in streaming video.
No resolutions as yet, but it seems certain that something is bound to happen. Maybe not metered usage, but something that involves taking more money out of our wallets is a given.
Image Credit: Stujoe/flickr