Some T-Mobile G2 Owners Reporting Hinge and Storage Issues
There are inevitably going to be issues when a new phone comes out, and the new T-Mobile G2 is no exception. Of the lucky customers that pre-ordered the handset, some have been seeing some troubling issues with the unique hinge system that open to reveal the QWERTY keyboard. Apparently, on a number of units, the screen is very loose, even hanging open if the phone is held upside down. This can also allow the screen to snap shut if held to close to vertical while open.
The other issue being reported is that some phones are missing some of the promised 4GB of internal ROM storage. These phones are instead shipping with only 2GB of ROM space. Curiously, this is the configuration used in the phone's European doppelganger, the Desire Z. Could HTC have mixed up some system boards? Are we just looking at some defective chips?
Even knowing that these sort of sporadic complaints happen with new hardware, does this affect your buying decisions? Let us know if you have an early G2, and how it's working for you.

Comments
Comments are closed on this article
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rcolbeck
October 18, 2010 at 11:03am
Damn. I guess I will have to wait for them to get out of the "prototype" phase.
Wanted to add that I'm also disgusted at phone makers for focusing on getting new phones out as fast as they can. Chill, release a phone, tweak it to make it better. Then take the best of it onto next phone.
Nobody releases phone updates/fixes anymore. Or those that do, doesnt really fix anything.
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jihnn
October 02, 2010 at 3:35pm
just give it a little time, a little misuse, put in you pocket wrong of just some silly instance that would never bother a better designed device and "BAM" you have a 2 piece phone.
hmmmmm 2 for the price of 1 great marketing
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riopato
October 02, 2010 at 2:22pm
since my full upgrade pricing is not until next year! by that time the G2 will be replaced by something even more powerful. But this is a really nice phone and would get this if I had my upgrade price was now. Next year it will be a harder decision since Windows Phone 7 phones will be common place and I have always been a widows mobile user.
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roninnder
October 02, 2010 at 11:12pm
If by "common place" you mean already completely failed and no longer sold, then yes, they will be common place.
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riopato
October 03, 2010 at 3:09am
only to have there only phone os model to fail. I supose Zune died along with Xbox and Windows 7 also.
To paraphrase Noah from Phonedog.com " Windows Phone 7 looks futuristic and makes iPhone look old" This is coming from a phone reviewer who loves his iPhone and most likely isn't a Maxpc reader.
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Havok
October 02, 2010 at 10:22am
Could this hinge and memory problem be a 'non-issue' like the Iphone 4?
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nsvander
October 01, 2010 at 9:11pm
I have my phone, and I do not have a hinge issue at all, but I did find it off that right out of the box with only a few apps that I had installed on my G1 that I only have 1.18GB of Phone Storage, so I do think that there is something goin on here. There is no way that I have filled over 2GB of data onto this phone, I know that formated sizes will drop that to under 4GB, but if it all fit on my G1, I should have a lot more.
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maxuh
October 01, 2010 at 8:20pm
This kinda makes me not want to buy the G2. If they are not serious enough about their products to at least try to get it right the first time, then I'm not serious enough to buy it.
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