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A recent report in The New York Post suggested that a high number of Galaxy Tab buyers aren't exactly pleased with their purchase, quoting a return rate of around 15 percent. That would certainly be cause for concern for Samsung, or at least it would be if it were true. According to Samsung, that's all a bunch of hogwash and the actual return is much, much lower.
"The return rate of the Galaxy Tab in the U.S. as claimed by a North American market research firm is incorrect," Samsung wrote on its Samsung Tomorrow blog. "According to Samsung Electronics Mobile Communications Business, the return rate is below 2 percent."
Incidentally, the return rate for Apple's iPad is 2 percent, a comparison that was made in The New York Post's article. So why all the confusion? According to ZDNet, Samsung's sloppy communication might ultimately be to blame. Samsung recently bragged to the world that it had sold 2 million Galaxy Tabs, but when pressed for more information, the company admitted that these were in-channel sales to partners rather than indicative of consumer sales.
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