Rumor: Thousands of Diamond Multimedia Cards May be Defective
Posted 09/24/08 at 10:35:12 AM | by Paul Lilly
The timing couldn't be worse on this one for ATI, who has crawled its way back into contention with Nvidia's best silicon, and received a further consumer boost while enthusiasts remain weary over Nvidia's GPU problems. Now the rumor mill is spinning in ATI's direction, and citing "industry sources," TG Daily says that Diamond Multimedia have have shipped upwards of 20,000 defective HD 3800 series videocards. That's a lot of GPUS.
But it gets even worse. According to the rumor, Diamond Multimedia knew about the problem all along but decided not to pull the faulty cards from store shelves. Allegedly all HD 3850 512MB cards shipped between January and July suffer the manufacturing defect, while a "substantial number" of HD 3870 512MB and X2 videocards also show signs of poor soldering and integrated memory problems.
The issue supposedly came to light when Alienware returned its graphics cards it had purchased from Diamond Multimedia after finding failure rates to the tune of 10 percent, or so the sources say. Seemingly giving the rumor some merit, TG Daily claims Bruce Zaman, CEO of Diamond Multimedia, confirmed that there has been an isolated issue "with one vendor."
Sound familiar anyone?

Image Credit: Diamond Multimedia
I gave up on Diamond a long
Submitted by Wildebeast on Wed, 2008-09-24 12:27
I gave up on Diamond a long time ago, when I had to do a complete re-install 6 months after buying a new 56k modem ---and they wanted cash for a driver. Not the newest driver, or an improved driver. Any driver.
I don't know if they are still running the company with the same ethic, but I haven't heard anything good about them since then.
Wow, I did not know that
Submitted by jwalch.hawk on Wed, 2008-09-24 13:52
Wow, I did not know that about the company... That's pretty lousy.
It's a driver for goodness sake. Why are they charging? You could probably find the same driver for free elsewhere on web, but still... Not a good way to keep customers happy, I wouldn't think.
small caveat
Submitted by Wildebeast on Thu, 2008-09-25 11:32
In fairness to them, the $$$ was for the newest driver. But there were no drivers elsewhere. I found one location for free download ---a driver that was older than
the software on the CD that came in the box with the modem.They seemed to have litigated anyone who had carried them, into stopping. Maybe theirs was just a very odd model, but I kinda doubt that.
It still bugs me that a driver that had previously been available for free just disappeared though.
wow so many rumors lately,
Submitted by sdcat on Wed, 2008-09-24 10:00
wow so many rumors lately, getting tired of it.
This is really only...
Submitted by Ilander on Wed, 2008-09-24 09:25
This is really only DIAMOND's issue to worry about...ATI doesn't manufacture the PCB's, the card vendor's do, and DIAMOND has just opened the door for Sapphire, HIS, and all the others to just ream them of their market share.
Yeah, I was just thinking
Submitted by jwalch.hawk on Wed, 2008-09-24 10:21
Yeah, I was just thinking that when I was reading the article... I don't understand how this is ATI's problem at all. I guess maybe because Diamond primarily does ATI cards people will associate the bad cards with ATI? Methinks not, but who knows... I don't think ATI could care less about this issue, though. Not their bad parts.









