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A rising number of data flubs has caused some to question whether the benefits of cloud computing truly outweigh the risks, but is that really a fair assessment? The eggheads at Kroll Ontrack don't think so, who point out that the recent spike in data losses with corporate enterprises is simply the result of human error.
"While advanced storage options such as virtualization and cloud computing offer corporations storage optimization, human processes are still at the root of these solutions, instructing the technology as to how to perform," said Phil Bridge, managing director at Kroll Ontrack UK. "The complextity of these systems often requires a steep learning curve. With reported IT spending at a low, human error is increasingly common."
According to Kroll Ontrack, some of the biggest mistakes attributed to the human element include pulling the wrong drive while trying to pull a failed disk in a RAID array, accidentally deleting a business-critical database and restoring it with a corrupt or incomplete backup, attempting to force failed drives back online when rebuilding a bad array, accidentally deleting files, volumes, virtual machines, or a SAN LUN with no backup in place, and reformatting the wrong SAN LUN during a server migration.
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JohnP
November 21, 2009 at 2:40am
When he accidentally deleted the data on the MS exchange server for his entire company by the equivalent of a del *.* command. Took two days to bring it back online.
