Nvidia GPU Settlement Reveals All Affected Notebooks

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gatorschaf

I own a D6xxx HP laptop that ran till the warrenty was up I pulled it out of the carry case it was so hot it almost burnt my hand. I pulled the battery out let it cool then tried a restart everything came on but the video. I called HP and they said they would replace the motherboard for 275$.I let it set on the bookcase for a year.Then I get a postcard from Nvidia Litigation saying I was intitled to get a replacement laptop(they would have paid the 275$ for MB replacement) So now Im getting a Compaq CQ56-115DX laptop.This is a barebones laptop single core,250 gig HDD and 2 gigs of ram.I guess Im happy that I don't have to move that HP around anymore.Would have liked a better replacement though.

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gatorschaf

I own a D6xxx HP laptop that ran till the warrenty was up I pulled it out of the carry case it was so hot it almost burnt my hand. I pulled the battery out let it cool then tried a restart everything came on but the video. I called HP and they said they would replace the motherboard for 275$.I let it set on the bookcase for a year.Then I get a postcard from Nvidia Litigation saying I was intitled to get a replacement laptop(they would have paid the 275$ for MB replacement) So now Im getting a Compaq CQ56-115DX laptop.This is a barebones laptop single core,250 gig HDD and 2 gigs of ram.I guess Im happy that I don't have to move that HP around anymore.Would have liked a better replacement though.

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user21000

Precision Division (PrecisionDivision.com) repairs laptop motherboards and handles all Nvidia gpu related failures. If you own an HP Pavilion DV9000 series notebook, Precision Division can install a secondary internal fan into your laptop. This will draw cool air in and over the motherboard - preventing it from overheating again. Battery life will be somewhat diminished, but your laptop will last longer - so it's a fair trade-off.

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bbarker3

I own one of the affected laptops, a dv6000 (bought in 2007). Originally bought an extended warranty when I first bought the laptop. Had I believe maybe 3 problems with video itself during the warranty (would turn laptop on, and absolutely no video, would make  a series of beeps which indicate a problem). Nearing the end of my warranty, the laptop had yet another video problem (same as before), so I figured I would buy an extended warranty through HP since I had been having so many problems before. During the first 4 months of the new warranty, had the video problem again, and having recieved the laptop not even a week from being fixed, same problem. I believe I had one more problem before the extended warranty was up. So all in all, I had ATLEAST 5 incidents where it was a video problem, all of which were the same symptoms/problem. Right before the last time I sent it in, the I asked the Case Manager from HP if there was anything I could do or get some sort of a refund or complete laptop replacement since I had been having the same problem over and over again, but he said since it was a coulple years old laptop, that I wasn't able to. So do you think I would get compensated from this by Nvidia should the court rule in favor of the reimbursements? Apologies if the comment is confusing.

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reagentmel

Bought two HP laptops in 2007, a tx1000 and dv9000.  Loved the computers, but both had the heat problem, and later the screen and wireless connectivity issues.  Now they're just big paper weights.  Got a card in the mail indicating we may be able to receive compensation under the Nvidia settlement, but just like with HP, they are only covering certain models and not either of mine. 

The symptoms are identical to those included in the settlement, both computers have the Nvidia chip, but we're left out in the cold and having to buy new computers.  Frustrated with HP, but if Dell and others all have these chips too, I guess my replacement will be more about avoiding Nvidia than a certain make of computer.  It amazes me that even with the lawsuit they can select which to cover and which not to.  If anyone has any info about those of us left out getting together to fight for our own compensation, let me know - I'm in!

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COMMANDER_COOK

I thought they had taken care of this a long time ago. I'm suprised to see 2009 and 2010 models that are affected.

My HP HDX 1370 has a GT130m and although it doesn't show any of those symptoms, it really does go crazy sometimes.

Sometimes it'll keep turning the wireless adapter on and off. I actually take my hands off it and I'll watch the wireless light go blue orange blue orange and windows will make the connect and disconnect noises.

Other times it will just start crawling.. I mean it will take like 20 seconds just to bring up the start menu. I'll open task manger and I will see 100% CPU usage with 30 - 40% coming from task manager!

And there are other things but I think I've made my point.

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PCGAMINGLOL

HP denied until the bitter end (now) that the tx1xxx line was part of the issue.  They extended motherboard warranties to all the DV model owners and left all their tablet users out in the rain.  Ran a computer repair shop during the peak of this and just printed out a stack of documents detailing the warranty repair process and would hand them to at least one customer a day.  But I always had to turn the tablet owners away since HP was denying the same issue applied to those models.

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oldgrey1

My wife has a Dell Inspiron 1520; it has the symptoms listed and does have an Nvidia chipset - Nvidia GeForce 8600m GT.  She CAN'T use it at all due to the crappy display. 

BUT it is NOT listed as an affected model.

I have reloaded the O/S twice, updated the video drivers to no avail.  Right now it is just about as useful as a boat anchor in a desert.  Dell suggested sending it in for repair, but it would cost more than the unit is worth. 

Any suggestions other than my personally boycotting Dell for future laptop purchases? 

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PCGAMINGLOL

The discrete video cards in the 1520 and 1720 are not affected by this issue(8600mGT and 8400mGS).  Sorry to say but your problem is just a coincidence.

 

This issue is pretty much with the GPUs that are soldered on the mainboard.

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ChutesAndLadders

I wonder if this is why I've had to send my laptop in to Staples/Blue Raven two times now to have my motherboard replaced?

 

This has happened two times: No video constant restarting. Blue Raven has replaced the LGB both times. Blue Raven's report stated that there was one failed component on the motherboard, their report did not state what component it was. Both times I called Staples support/Blue Raven and asked what component on the motherboard had failed, they said the technician that did the testing/replacement of the motherboard did not say what component it was that failed.

 

So I'm wondering one is this the GPU failing, two if they knew what the problem was and were told to keep quiet about it, and three how long until it happens again.

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Jesterace

Lovely, all this after the dell tech support rep insisted it was my LCD screen in my 9400 that went bad and not the GPU. Thankfully the it had a modular GPU design so I bought a used ATI card and installed it and the 9400 has been going strong ever since. Still burns me to know I was right in the first place and they did absolutely nothing other than want me to pay $500 for a new LCD screen.

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aviaggio

And if you have an affected laptop that's not from one of those 3 manufacturers, well, I guess I'm screwed over yet again.

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