Netflix: Last Few Months Have Been "Difficult"

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petrol42

What other service out there gives you so much viewing entertainment for so little money?  I pay roughly $20 bucks for 2 DVDs a month and unlimited streaming.  My cable bill was $60 bucks a month for the priviledge of watching commercials before I got rid of it.

Some argue that the content provided on Netflix's streaming service consists of old stuff but there is always something to watch whether it's a tv show or movie from the past.  If you want to watch current stuff, keep the DVD rental service and get the current stuff in the mail.

It should be in everyone's interest to support Netflix if you enjoy the convenience of streaming entertainment to comfort of your home.  There doesn't seem to be another company out there that is looking out for the interest of their customers as Netflix is.  This was evident when Netflix walked away from their negotiations from Starz when Starz wanted Netflix to go to a tiered pricing structure.  I think this would've pissed off more customers and the end result would've been that a large portion of subscribers that wouldn't pay for that extra content.  Hulu or Hulu Plus anyone?

The content Netflix provides isn't cheap and the ugly truth is they need more money to provide it.  Netflix is so serious about content, they outbid every network to buy the rights to House of Cards that will be a Netflix exclusive.  I don't see the new Blockbuster doing this.  I didn't even see the old Blockbuster doing this.  In fact the old Blockbuster ran itself into the ground by not innovating and screwing it's customers.

What's going to happen is Netflix is going to do all the dirty work and are laying down a foundation by using innovation while the copycat companies are going to profit off of it.

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bling581

I think Netflix's library is just fine, but that's a matter of opinion. Some of their generes are a little bland so some people might find it not worth the money. Every time I think I'm going to run out of TV shows to watch they add more. They just added a ton of Star Trek this summer and now shows like South Park and 30 Rock. I agree that people expect too much and don't realize how much money it costs and how it is dealing with content providers and securing a contract.

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krash3x

How about the fact that silverlight doesn't fully support gpu acceleration, or the fact that the android player is just plain sloppy and crappy.  In this day and age we shouldn't have to worry about choppy video.  If it wasn't for all the security holes flash would be the better choice.  

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gruvsf

I think you hit the nail on the head. With everything else that is video-oriented these days that offer GPU support (Flash, Firefox, VLC, etc.), it is still sad to see Netflix cling on to Microsoft's technology that offers neither the broad support of most other software nor hardware vendors. My Hulu Plus works like magic on my Android phone and PS3.

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gruvsf

the biggest surprise to this article is the glaring lack of a comment from Holly Golightly, who seems to be so anti-Hulu. Where art thou, Holly? No trolling on this thread? But it's right up your alley!

I always knew that Netflix would go this route (come on, it's their name for crying out loud), but the way that Reed Hastings has been going about the transition could have been handled a lot better for the sake of their customers, and now their customers are now (rightfully) revolting and voting with their dollars. Kudos to informed and educated customers!

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Cruzg10

+10
sir you have made my day 

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gruvsf

Anytime, Cruzg10. I'm still in shock by the lack of the troll-ments from Holly. Boo :(

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I Jedi

I believe that Reed Hastings saw what the future was to be. In other words, he was a man before his time. Many of us techies know that the future of entertainment is online, but Mr. Hastings decision to radically alter his company, when the viability of good shows online to disk ratio was negligible. Mr. Hastings, as Paul puts it, self-inflicted a wound on his company. Where does this leave Netflix? As many of you have pointed out, Blockbuster offers DVDs, Blu-Rays, and games for $17 bucks a month. If Blockbuster is smart, they'll capitalize on the fact that Netflix just scrapped its knee, and is crying like a little bitch right now.

Netflix, in my opinion, needs to focus on dropping its price per DVD plan, and stop investing so heavily in the online streaming content that it is desperately trying to provide. I realize that Netflix is a company that is trying to see itself become an online streaming only service; however, the content providers, as others have pointed out, have Netflix over a barrel when it comes to what they want in cost for the luxury of Netflix to place their shows online.

In my own opinion, I think Netflix, rather than focusing on trying to get movies online, should focus on trying to get entire shows online, which they have been doing a wonderful job at getting some very high-valued content, such as Stargate SG-1, Star Trek, Mad Men, 30 Rock, Family Guy, etc. Again, in my opinion, putting shows online, rather than movies, offers customers a quick and easy way to visit their favorite shows while keeping a reasonable DVD pricing plan, for which customers can rent movies through. Getting entire series online isn't cheap either, I realize this, but I also realize that paying mutli-million dollar content licensing fees for a two hour film doesn't make sense. In the long run, as we have seen, it just forces Netflix to pass the "savings" onto us, which negatively impacts their image of being a cheap, reliable and quality source of entertainment.

Overtime, Netflix should focus on offering more and more streaming alternatives, but only after content providers realize that the future of entertainment is online. DVDs and Blu-Rays aren't going anywhere for a very long time, and I would even gamble that we'll still see Blu-Rays in popularity 10 years from now.

Maybe I'm just a fucking moron, but that is what I would do if I were Mr. Hastings. Then again, I would also probably take all the money and run!

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bling581

I agree, I spend most of my time watching TV shows. I have both Netflix and Hulu Plus so I'm pretty much set when it comes to TV. I don't know too much about Amazon Prime, except that when I looked at some of their a la carte content they wanted to charge per episode for TV shows. That adds up to ridiculous amounts of money even at $1 per episode. I don't think there's many other streaming services that can offer the variety and price that Netflix has.

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EasyE

Netflix raised their prices about 7 years ago when Blockbuster was just starting up the mail order.  I canceled Netflix and got in at the beginning with BB and my price was locked so as long as I don't cancel my price will never go up.  Plus like previously stated you can get games and Blu-ray for no extra cost. $17 for 3

Blockbuster has only given me more options after I watch a movie I can bring it down to my local Blockbuster and change it in for anything on the self no need to wait for the disk to be mailed back. 

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acidic

i forgot to mention the unlimited instore trades. sucks that no blockbusters are located anywhere near me

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routine

 

"...simplifying our user interface..."

Not on my HTPC. Does anyone at Netflix actually use Netflix?

 

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bigsarge72

Thier problem was, many of us were using the one DVD rental at a time to make up for their huge lack of newer movies in their streaming content; I wasn't getting DVD's because I wanted to, I was getting them because I had to.

If they wanted to split and/or raise prices, they should have fixed their streaming service FIRST, and then did it.  Instead, they said "Hey, screw you guys, someday our service will be better, but for now suck it up or leave...."

 A lot of us chose to leave, and between Amazon Prime and Blockbuster/Dishnetwork (my HD satellite service), I don't see a need to go back to Netflix.

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bling581

This is how many feel, but I don't know if most understand the difficulties in securing streaming deals. The contracts they sign with the content providers for streaming are separate from DVD contracts. My guess is that it's a money issue and they have to pick and choose what to get for streaming without needing to jack up the prices. There's also some providers that signed contracts early in the game when Netflix wasn't as popular and as their contracts expire they demand a lot more money. If they can't deliver then you see titles drop out. Other providers such as Starz probably don't want to feed the competition so they don't renew their contract. It's easy to just blame Netflix, but the content providers are just as much the problem.

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tekknyne

I cancelled my subscription a few weeks ago. I'm far too ADHD to plan ahead mailing movies around and I live out in the country and have a PO box, so anyhing snail mail is hard to get excited about. We do have mobile broadband, but their streaming service needs help.

However, Netflix still kicks ass. I wish them the best of luck. They helped pioneer a new business model that caused content creators to quickly become jealous and instead of joining Netflix, now they are all scattered and fragmented and doing a huge dis-service to their markets.

*middle fingers to Disney, Paramount, etc for not supporting Netflix and instead persuing their own greedy, 10-years-too-late, bring-nothing-new-to-the-table, taking-my-ball-home business model*

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acidic

they reportedly lost 810,000 customers. i was one of them. we moved to blockbuster which, as far as discs goes, is FAR superior. $20/month gets us 3 at a time dvds/blu rays/games. blu rays on netflix is $3 more a month and they dont even offer games

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