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Quick question: what's the one thing you should absolutely, positively do any time you trade in or return a piece of used tech? Answer: wipe the hard drive. If you already knew that, you might want to spread the word to your friends and neighbors, because Motorola forgot to wipe the info off of a bunch of used Xoom tablets it recently sold to enthusiastic Woot.com buyers. Oops!
"A bunch" is a relative statement, of course, as is the "around 100" number Motorola tosses out in its press release outlining the goof. Over 6,200 refurbished Wi-Fi tablets were sold by Woot.com during the affected period between October and December, so 100 isn't a terribly high percentage -- unless it's your info left on a Xoom hard drive, that is.
From Motorola's press release:
It is possible that users might have stored photographs and documents. They may have also stored user names and passwords for email and social media accounts, as well as other password-protected sites and applications.
To try and make things right, Motorola is offering anybody who bought, then returned a Xoom at Amazon Best Buy, BJ’s Wholesale, eBay, Office Max, Radio Shack, Sam’s Club, or Staples a free two-year membership in Experian’s ProtectMyID Alert. The company is also trying to track down the affected units and ensure that data from previous users is wiped.
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jbwhite99
February 03, 2012 at 2:46pm
Can't wait to see what hilarious marketing effort the description writer puts on this!
Refurbished Xoom tablet, with brand new data!
