Microsoft is Stealing Retail Staff from Apple Stores

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xterminator

Oh come on... MS has just been dissapoiting me.. Completely agree with Xylogeist

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Xylogeist

Why would microsoft WANT to hire a Mac salesman? chances are, a Mac salesman isn't tech savvy due to the autism of the Mac system - it's boring and for people that want everything spoon fed to them - they wont be able to deal with the hard core customers PC shops get.

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optionboy16

I work for a contractor for Big Oil and contracts come and go all the time.  We have a saying, more of joke really, is that we don't change jobs, just coveralls.  When a guy works for ConocoPhillips and is offered more money to do the same job for BP, who wouldn't take it?  I know Apple and MS are pretty different are far as software goes, but retail is still retail.  Experience can sometimes make or break a store.  Or in my field, extend or end contracts.

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nekollx

 that picture is really creepy

two black obalists gate entry to the Apple Store, the glowing icon of The Manufacturer your only marker that "here be Ne'hlim"

------------------------------
Coming soon to Lulu.com --Tokusatsu Heroes--
Five teenagers, one alien ghost, a robot, and the fate of the world.

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damazeen

 Perhaps MS is planning to open up MS Stores, I mean, they have Zune and OS for mobile phones, and operating systems, ect. All they really need is a store front. I'm sure that would go well with the general public... going to a MS shop and stuff.

 

Here today, gone tomorrow. Live life.

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NeauxFear

We have a prophet among us.

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lunchbox73

Um, they are opening stores.

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dugn

Is it illegal for MS to offer Apple employees more money to join them? Nahh.  Let 'em do it.

Does MS really want Apple experts to boast about MS products?  Imagine the dialog, "Well, if this is (Zune, Windows 7) confusing, I know where the closest Mac store is - and the (iPod, Mac OS X) is a lot easier to use."  Not a good move.

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Havok

 If Tech support is the armpit of business, then Retail is considerably further south. Most Retail associates (I'm speaking from direct experience with ones I work with) have no clue what they talk about. All they do is sell. They have a cue card, or a book to read specs from or troubleshoot from, but they don't actually KNOW what they sell. In this case, Microsoft wants the Apple SELLERS because thats all Apple Geniuses do.

Apple Rep: "Oh, hello good sir, how can we Geniuses help you today?"

Average Joe: "My Macbook disc drive has jammed and won't let me eject my disc."

Apple Rep: "Our solution is for you to purchase a new Macbook. This way, you have a functiong slot drive again."

Retail isn't about help, it's about selling crap...and it blows.

 

 

OMGWTFBBQ

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jihnn

 

 

most tech support is a joke..........start on page 1 go through the pages and hope you get an answer to your customers problem..

 i have actually seen some of the notebooks used by some tech support, first teir support help really does not know anything and sometimes knowledge is a deturrent.. your employer has a script  just follow it and you will be ok

 

page 33 " i'm going to have to reasurch your problem, someone will give you a call back with the information you need. thanks have a good day."

 

 

 

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mattman059

I'd hate to be the one training the new employees that came from apple.

Employee 1: "Excuse me...um, what is the second mouse button for?"
Trainer: *Facepalm*

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exaltedbladder

LOL

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nekollx

 except, you know, macs have a second mouse button. It's just mising the divisor line

------------------------------
Coming soon to Lulu.com --Tokusatsu Heroes--
Five teenagers, one alien ghost, a robot, and the fate of the world.

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MarioJP

"I have been in the situation where competitors have taken employees,
and more than I a few times I was glad they did because it saved me
from firing them!"

 

Wow really? LOL!

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robinjames

There is always a risk to doing this.. If your only motivation is to steal from Apple, you will likely set aside your regular screening / hiring routine in the process, and get an employee you wouldn't have usually hired. I have been in the situation where competitors have taken employees, and more than I a few times I was glad they did because it saved me from firing them! 

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yourfriendlane

But I bet your staff wasn't populated with geniuses!

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