Microsoft to Gift Three Months of Live Gold and 1600 Points to Mistakenly Banned Console Owners

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Scatmanbrandt

Someone hacked my Xbox live account, bought $125 worth of points, changed my profile information and changed my region to Russia. They fixed it all but refuse to change my region back so I have to wait a year to do it myself, and this also affects my (very few) games for windows games so everything I do is in Russian no matter what language I change it to in settings. Here they are giving people who were falsly banned 1600 points and 3 months of live gold and they can't be bothered to fix my small issue that affects so much and makes my xbox and games for windows account unusable. Any suggestions?

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NobleGoldKnight

Formal complaint? *evil grin* not so formal complaint?

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NobleGoldKnight

Long live PS3!!

Naw I am kidding... Seriously I am kidding. But, on a serious note I think their response to this situation was very well handled and the execution for a resolution was beautiful. That's my two cents and I am sticking to it.

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