Microsoft Feeling Windows Phone Update Woes
Microsoft Feeling Windows Phone Update Woes
Posted 02/23/2011 at 3:46pm
| by Ryan Whitwam
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Microsoft took great pains to talk up the ease of the Windows Phone update process when announcing the OS. It was their intention to draw a clear distinction between WP7, and the haphazard Android update process. Despite what we can only assume is their best effort, some serious issues are cropping up with this first small update.
A number of Samsung phones appear to have trouble downloading and installing the update, which is provided through the Zune software. The devices reported an error code (RESTORATION ERROR - Error Code C101002E), and became inoperable. We should point out that it is believed only a small number of phones were affected. However, it was enough that Microsoft has pulled the update while they search for the problem.
The Windows Phone platform has had a bit of trouble getting going. Microsoft has yet to release actual sales numbers, and promised software updates have been slow to come. Do you think this incident will hurt the platform?
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dentaku
February 25, 2011 at 7:27am
Here's the official word on this problem. It turns out that it didn't "brick" anyone's phones, you just need to hard reset it to get it working again and the biggest problem was with people who didn't have enough free space on their computers or bad internet connections.
dentaku
February 24, 2011 at 5:11am
Of course stuff like this will NEVER be blamed on Samsung because there's a chance it was Microsoft's fault. As we all know It's just too easy for "news" sites to blame MS for everything. The truth is probably that it's both Samsung AND MSs fault in this case.
I really like WP7. The developer tools are really nice and the OS is very easy to use. I hope people keep developing for it and that it keep growing.
GIJames
February 23, 2011 at 10:32pm
What is it with Samsung and their phones not working with updates correctly?
My Intercept is still stuck at android 2.1 and the 2.2 update (which was released for Sprint) has apparently bricked some phones.
Fecal Face
February 23, 2011 at 4:48pm
I think any issue can harm a platform, but something like this probably won't, so long as this is the only time it happens.
I could see it hurting the platform if it happened either more than once, or affected all phones, not just Samsung's.
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