News
Comments
Print
Email
Hotfix Here for Vanishing Device Manager and Network Connection After XP SP3 Upgrade
Posted 07/02/08 at 09:53:57 PM | by Mark Edward Soper
What happens if you blow off Microsoft's advice to disable antivirus applications before upgrading Windows XP to SP3? If you're lucky - nothing. If you're not lucky, you might not be able to finish the installation, or if it finished, you might have a system with an empty Device Manager listing and/or an empty Network Connections listing.
Hey, What Happened?
According to KB953979, this happens when the Fixccs.exe process, which creates and then cleans up temporary registry keys during the upgrade, can't remove some registry keys because an antivirus program says, "U can't touch this". The entries aren't actually missing from Device Manager and Network Connections - but if you can't see them, you can't touch them, either.
Many reports fingered Norton Antivirus as the cause, but it can happen with other antivirus programs if they're running during the upgrade process.
Hey, How Do I Fix This?
Microsoft provides a downloadable hotfix at KB953979, or you can click here and get it immediately. The hotfix is only for XP SP3.
If you still have XP SP2, follow the advice in KB949377 and in our comprehensive coverage of XP SP3 installation problems and solutions - and have a good upgrade!
Image courtesy Techmixer.com
Comments Print Email Clean out those nasty little bugs.
Submitted by jesicajame on Sun, 2009-05-03 03:07
The antispyware solution from Search-and-destroy is one of the best scanners I’ve found so far to help me clean out those nasty little bugs that slows down my computer and causes it to freeze up or crash. It keeps my computer running like new and best of all it cost less than many of the other better known scanners that have been available for awhile now. I was glad that I finally found a scan that works and that’s so affordable. Search-and-destroy Antispyware is the best scanner I’ve used so far and you can find out more information by simply visiting http://www.Search-and-destroy.com.
Submitted by jesicajame on Sun, 2009-05-03 03:07
The antispyware solution from Search-and-destroy is one of the best scanners I’ve found so far to help me clean out those nasty little bugs that slows down my computer and causes it to freeze up or crash. It keeps my computer running like new and best of all it cost less than many of the other better known scanners that have been available for awhile now. I was glad that I finally found a scan that works and that’s so affordable. Search-and-destroy Antispyware is the best scanner I’ve used so far and you can find out more information by simply visiting http://www.Search-and-destroy.com.
Submitted by SIDgone on Sun, 2008-07-06 08:59
What idiot installs SP with AV running!? Don't deserve to own a computer.
Looks like I dodged that
Submitted by Humpfester on Thu, 2008-07-03 19:45
Looks like I dodged that bullet.
RESOURCE CENTER
MOST COMMENTED ARTICLES
MOST RECENT COMMENTS
THIS MONTH's ISSUE 
FEATURE 21 Instant PC UpgradesBUYER'S GUIDE Budget videocards: which pass, which fail?HOW TOSupercharge Firefox & Maximize your SSDFEATURE3 trends that will save PC Gaming WHITE PAPERSurge supression
Technology News
Computer Cooling Fans
Computer Cases
PC Game Controllers
PC Games
Computer Hardware
Headphones
MP3 Players
Stream Video
Computer Mouse
Monitors
Motherboards
NAS Storage
Networking
Laptop Computers
DVD Burner
Digital Cameras
Portable Storage
Computer Accessories
Smartphone
Antivirus Software
Sound Cards
Speakers
Computer Systems
Thumb Drives
Video Cameras
Video Card Reviews
Water Cooling
Gadgets
- Keyboards
© 2009 Future US, Inc. All Rights Reserved.