Holly Golightly

June 23, 2011 at 1:05am

I totally understand what you mean. Problem is some employees abusive with their time. I remember when I used to work for a medical insurance company down at Wall Street, there were some employees just chatting away on FaceBook instant messenger while on the phone with a client. Granted it is just a call center, but I feel that you should give a client your undivided attention. I think social networks in only acceptable in certain jobs. Ideally not call centers, hospitals, security, air traffic control, or anything else that requires the employee's fullest attention. Plus, it simply looks unprofessional on their behalf to have FaceBook on the screen instead of a spreadsheet/office documents. Maybe I am too old fashioned in that regard... Not sure.

Security is a priorty... But after seeing all these hackings against large businesses as well as other governments... It makes any small business owner wonder just how safe their network really is. Best you block social networks as some malicous files come in the format of a jpeg, which is what all social networks use. Major breach. I do not care if the employee is always on FaceBook, I just feel that safety is a priority for company networks. Let them download the trojans onto their smartphones. Theory-X employees do not care about productivity, or safety. Those are the ones who are likely to sabotage the network infrastructure and trade secrets. Sometimes you have to be a little strong, and treat them like children. Finding a Theory Y these days are very hard I'm sure.