EVO 4G Released, Immediately Patched

19

Comments

+ Add a Comment
avatar

kiyuragood

i have been though multiple cellphone companies and so far sprint is the best i have had considering i dont need to pay the extra 30 just for having a smart phone which is garbage with a 5gb cap it was just horrible paying 120 a month for one phone with this i have 2 phones and one is the evo with the wifi on it it i pay 182 which even criket isnt able to give me the same things for cheaper and everywhere else would cost a 250+ when i asked so even though i am surrounded by 4g but not in them my friends are and it saves me the hastle of hooking a lanline to my computer and walking around the house or paying that 10400 usd bill they want me to pay to get cable which is horrible anyway darn comcast even though this isnt the best internet i have ever had    i really miss fios    it is outstanding for my purposes    it was fun finding one though mine was the last one in the state of pa lol but it was sure worth the hour and a half wait to get

avatar

Evil Claw

http://www.pcmag.com/category2/0,2806,2364549,00.asp

 After reading that you will have some back ground with which to haggle with various vendors. 

I will tell you short story. I had the V3 razor since 2002, used it to sync outlook and contacts everything short of email. I was looking for a decent replacement for the last 5 years. I had looked at the iphone, blackberry, etc..and all too pricey. I had even bought into the Pre and waited. My carrier is AT&T and this is why. Every coverage map has them at the top as you can see from the above link. I was able to use from Washington D.C. to Hawaii without dropped call. I bought a Nexus 1 in March when it was anounced that google was opening it up to AT&T network. I immediately yanked my sim card out of old phone and put in Nexus. WOW. # days later I went into AT&T store to upgrade my plan. The following day I got phone calls and emails about excessevie data usage and I had racked up $800 in data usage. Hmmm.... well, the emails were in $200 increments and were ticklers, but they didn't start arriving until I changed my plan. The phone calls I didn't answer and went to vmail because I thought they were salesman. I listened to the vmail and AT&T  was calling to tell me that I had gone over the original plan limits by $800 and that they know I have smart phone and recently changed my plan. They then said, "We are going to back your current plan up so as to include the overages in your new plan. You will be credited the $650+ back to your account on the next billing statement. If you have any questions....yada yada.." I about crapped my pants. I couldn't believe AT& T giving me my money back without so much as a thank you. Well, I got the bill and as mentioned before, it was taken care of and the normal billing was all I had to pay for and I never talked to anyone at AT&T about it. I have been an AT&T user since 2000 and cingular before that and Cellular one before that, perhaps they reward loyalty, who knows. I don't think any of the other mobile companies would do that. BTW, my plan is month to month because the Nexus 1(bought from Google online) is not an AT&T phone and I purposely did not want to stuck in anyone's 2 YEAR PLAN!!!

As far as hype on Sprints 4G and EVO, Evo I think is going to be a great phone. The 4G network however is a different story. I think most people will be disapointed with the LACK of 4G coverage. It
s only available in 25 markets and 11 other markets say they are coming
soon. Soon? How soon? In this economic market do you expect anybody to
be dishing out money for 4G coverage? For Sprint? Plus you are going to
have to pay $10 more to use 4G. Is that when you cross into the zone,
or whenever you enable 4G or is that a month. If its $10 a month, and I
only get 4G coverage in limited instances I would be pissed. Once again
the product is being pushed out before the support can be fully in
place.

If this info only helps one person out there make a decision,  then 'nuff said. Good Luck!

avatar

nadako

To be that uncommon. Some bugs are hard to find and they so happen to find the bug when the phone has already been released to manufactures. So what would be more cost efective? Recalling all made EVO 4G phones or just release an update? I think the update would be the best.

avatar

bluetorino1973

How is Sprint failing? AT&T is the one who is fucking up and their customers are eithe signing up with Verizon or Sprint. The EVO is really nice. I've played with the EVO and the IPHONE at Best Buy and the IPHONE sucks major donkey balls compared to the EVO. Later this week I'm going to pick up an EVO for myself. Coming from the CEO of Sprint the extra 10 dollars is for 4G service. You dont have to sign up for that service if you don't to. So you don't get charged the extra money if you don't check the box. My brother works in the mobile dept.(supervisor) at Best Buy so I would think he knows his shit.

avatar

johnalvarez

 

I went to get the eagerly awaited HTC Evo and had to speak with Sprint credit. Having a Nextel account several years ago and not remembering the password apparently ruled out signing up in-store at Radio Shack. I was told Sprint works to prevent identity theft and was asked four "challenge" questions to prove my identity. The employee asked me if I knew four different women (one at a time) that had the same last name as me. I did not know these women and was told I failed the "challenge" questions and could not activate Sprint service. No matter what I did to try and convince employees I'm really me, it did not work.  I was told I could apply again in 60 days and quickly dismissed.

I have a common last name and I do not know what type of service Sprint is using to create their "challenge" questions. I have answered challenge questions before that were based on my credit and I was able to correctly answer the questions.

Nothing unusual was on my credit when I last checked, I have no defaults or negative marks on my credit, I have favorable debt to income ration, and I was issued credit very recently. I also left Nextel a few months after they merged with Sprint and I left on good terms with no money owed, so I cannot see that being the problem.

I emailed Sprint with a very detailed account of what happened and even offered to provide my information so they can investigate what happened to hopefully avoid having any other potential customers turned away.  We will see if they bother to take that opportunity.

I am not going to wait for Sprint to fix the problem and "allow" me buy an Evo so I will be purchasing an Incredible with Verizon.

 

avatar

johnalvarez

I called Sprint and again dealt with the credit department,but this employee (Gilbert) was not in a hurry to get me off the line [andactivate more customers buying the HTC Evo on the release day].  Gilbert asked me “challenge” questions thatwere clearly related to me.  Apparentlythe first guy did not enter my information correctly or did not take the timeto listen to me.  As far as Radio Shack, Ido not usually frequent that business but they had two Evos remaining in stock at5pm and held one for me.  It was a seller's market...

I checkedVerizon’s plans and really do not want to pay their prices or have data rateplans capped in the future. I'll be getting an Evo on Sprint after all!

avatar

TechJunkie

Glad to hear that you got it straightened out man! I try to always deal with sprint directly as it seems to get the job done. As for "the shack", i only go there for specialized things I can't find anywhere else that I need right then and there. Enjoy that new EVO!

avatar

Obsidian

Go to a Sprint Store. They will help you out. They sell phones, they deal with Sprint customer service FOR you.

You're going to belittle a company for trying to protect you from fraud, that's just comical. I had to answer a security question as well, and I'm a current customer. I say more power to them. I don't want to make it easy for my neighbors, an ex, or a 'friend' to get a phone in my name.

If you don't have a store near you then call up Sprint service yourself if you can get through. Emails just fall into a black hole at most multi-national companies.

But if you really need to be upset at some faceless process or corporate entity by all means keep doing what you're doing. Hate clearly rules. Everyone loves a good sob story followed by a preventable rant.

I think it's silly to hold this against Sprint, when it was likely a limitation of Radio Shack's knowledge that prevented you from walking out the door with a new phone in hand. Go to a place that ONLY sells phones, it's what they do, it's how they make money. They will get you a device come hell or high water ... unless you really are trying to comit fraud.

Sprint stores might tell you you can't get one today (they were all pre-order for the first week or so) ... just tell them you want to order one and it'll get shipped to your house with instructions on how to set it up.

avatar

TechJunkie

Verizon is going to rape you in data and other charges. In fact, they are fixing to move to an AT&T style data cap. Why don't you sign up at sprint.com and talk to a CS rep chat style. I know they have been helpful to me in the past and maybe they can help you. Or call them and ask to speak to escalations, they are the ones with real power regarding upset customers. I understand your frustration though, but you should actually be glad that they take steps to prevent identitiy theft from happening. Otherwise, someone you know can put a phone in your name and that can be a nightmare. But since you haven't been a sprint customer for sometime, and you had an account sometime ago, they had to do a credit check on you. Hell, even rent to own places call all the people on your reference list to confirm you.

Just log onto sprint.com and see if you can retrieve the information from a CS rep or by yourself. It will be worth it in the long run. But since they DIDN'T run a credit check, you can apply again at any time.

avatar

Obsidian

Verizon is the king of cost in the mobile market right now. I couldn't find a good value in the plans they offered even with my corporate discount.

avatar

TechJunkie

Yes they are and AT&T is not far behind them!

avatar

TechJunkie

I don't care about the $10 premium data fee because of what the EVO is capable of doing. Still, it's cheaper than any other plan on any other carrier. My EVO should be here monday and is replacing my Palm Pre which is going to my daughter. So yeah, I rushed to order it! I'll give a real verdict once it's in but the demo model I played with blows the iphone, and any other phone, out of the water.

avatar

emtownsend

Never said it wasn't amazing nor did I say it didn't stack up to others.  It isa sweet phone, no doubt.

I said the $10 is a rip off because Sprint is charging the $10 just because they can.  There is no value added benefit and there is no end in site for the $10 charge, that's all.

avatar

Obsidian

Both my wife and I picked up HTC EVOs on release day.

The Sprint activation system was overwhelmed all day. From the time I sat
down at the register, it took over 1.75 hours to activate both phones and walk
out of the store with them. I dropped my plan down to the $70 everything plan
to compensate for the $10 4G premium charge. I do not live in a 4G area, nor
even close to one so that extra fee burns me. But if it helps subsidize Sprint’s
investment in 4G in Minnesota then I’ll be happy.

To all the haters out there please compare what you get from your carriers
and then tell us all it’s so much better. Even with the $99 Simply Everything
(we really mean it) Plan plus the $10 4G fee this phone was still cheaper than
the 'unlimited' AT&T iPhone plan month to month.

There's really no comparable device on the market right now hardware-wise.
The screen is amazing and the HDMI output is first class. The responsiveness of
the Sense UI is so much better than my old Windows Mobile device. The EVO has a
standard 3.5 headphone jack at the top which works perfectly for listening to
MP3s or video.

The camera is 8 megapixels. For as smashed in there as it is, the camera
works wonderfully. I can’t get rid of my point-and-shoot Canon quite yet. The
resolution is there, just not the clarity. It’s more than enough to print a
nice 4x6 or post things on a social networking site.

Battery life is lacking if you run a bunch of apps. Get an application
killer so you can shut down the stuff that will inevitably accumulate. I was
shocked to see that Sprint TV was running even though I hadn’t used it.

I’d like to see a Hulu widget and YouTube HD support … both of which would
require me to be in a 4G area anyway so I guess I’m not missing out there
either. I hope that HTC gets on top of the update for the Android 2.2 system. I
don’t feel as though I’m missing out right this second but it’s unfortunate
that I just got this cool device and it was already outdated.

The phone is faster than our old phones in every way. Android really got the
interface right, and the Android Market has some wonderful free applications.
This HTC EVO hardware is the best cell phone I’ve ever seen. It really has
remembered to be a good phone first, and it does all the other things well too.
I had crystal-clear call clarity over an hour conversation as if I were on a
land line today. That’s the first time in years I’ve been able to come close to
that ‘old’ experience.

avatar

chipbowl300

emtownsend can just shut the hell up! I was the second in line to get the phone yesterday and it is simply amazing. The camera I didn't even realize has facial recognition, but that doesn't even skim the surface of this gem. And although the 10 bucks for 4G is not preferred....its not that big of a deal. The internet on it is awesome, the zoom and pinch responds perfectly. But I'm sure that Max PC will do their own review. But yeah all, this phone is AWESOME!

avatar

Obsidian

The phone really does live up to the hype. This phone could actually be the one to stop iPhone dominance in ease of use and functionality. Open platform could actually win hearts and minds with this highly marketable device.

Granted, it is just day one of having it. We'll see how well this thing holds up over time.

avatar

BaggerX

Picked mine up yesterday. Loving it so far. It's quick and responsive, we have 4G (through Clear) here, and I've found some great apps for it. Did I mention that the screen is simply gorgeous to look at? Still doing a lot of testing of the features and various apps, but haven't had any trouble with anything. This thing looks like a winner.

Main Rig

avatar

emtownsend

Sprint is also charging an extra luxury fee for owning an EVO.  Seriously, they are charging an extra $10 per month, for the life of the phone none-the-less, just to have an EVO.

They are billing it as, "a premium data fee" and because, "it is wicked fast".  Both nonsense.  The data experience is the same as on any other Sprint phone.  Few areas have 4G and Sprint confirmed the fee is NOT for 4G, but simply because it is a fast phone!  

Brilliant.  Leave it to Sprint, who is struggling anyway, to impose nonsense fees simply because of the hype.  I wonder how many will return their phones when they realize they've been had?

Common Sprint, drop the nonsense fee and be a true success, not a money grubber!

avatar

r7mr7m

You must not have compared plan and feature prices for Sprint in relation to Verizon and ATT. Sprint is cheaper and gives you more...much more. Unlimited mobile to mobile, unlimited data, unlocked gps and nav software, etc. All of which are included in the sinificantly cheaper price when compared to the others. Not to mention that ATT coverage is horrible and verizon isn't great in some parts of SoCal.

 

Would I like to not have to pay more for the Evo? Sure. But I would like to not have to pay more for everything I have ever bought. BTW, the unlimited data is what the $10 is for. No 5GB caps. 

 

Plus, did you see that ATT is now going the other way and charging in a tiered approach? Supposedly saving some users money, but we all know those are the people that don't read maxpc. Heavy users will get screwed. So maybe you should check into Sprint. Save some cash on a regular basis and get an amazing device.

Log in to MaximumPC directly or log in using Facebook

Forgot your username or password?
Click here for help.

Login with Facebook
Log in using Facebook to share comments and articles easily with your Facebook feed.