Dell Mini 9 Scorches. Literally. We're Saying it Caught on Fire
Dell Mini 9 Scorches. Literally. We're Saying it Caught on Fire
Posted 12/23/2009 at 9:45am
| by Paul Lilly
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You know all those battery recall notices hardly anyone pays attention to? Well guess what, it turns out fire hazards are pretty real. Just ask Hannah, a Dell Mini 9 owner who contacted the Consumerist with pics of her netbook filling her living room with smoke and scorching her hardwood floor.
"Last night I unplugged my laptop from its charger, carried it downstairs, and placed it on the wood floor of my living room," Hannah wrote. "I heard a loud popping sound and the room immediately filled with smoke while the laptop hissed and sizzled. It died down, I pushed it with my foot, and it started hissing again. There is a large scorch mark on my floor."
The Consumerist put Hannah in touch with Dell, who promptly paid to return ship her netbook for a thorough examination. And for her troubles? Dell sent a free, upgraded laptop, though it's unclear how, or if, Dell plans to compensate Hannah for her burnt floor.
According to the Consumerist, Dell has received the fried laptop, but has no answer as to why the Mini 9 malfunctioned in the first place.
"We take any report like this very seriously, and, as a matter of policy, our safety teams investigate thoroughly following any issue like this," Dell said. "We will get to the bottom of this."
Image Credit: Consumerist
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mesiah
December 23, 2009 at 10:37pm
Who sets their computer on the floor to use it? and a hard wood floor at that. If I had to place money in it, she dropped it on the floor and something broke and shorted out causing that freshly charged battery to puke its guts out. Should that happen from dropping the unit? Probably not. But usually drops aren't covered under the warranty.
big_montana
December 25, 2009 at 12:07pm
I place my laptop on the floor as well, when need to ge tup to use the head or get something from the kitchen. I do not sit on my chair or sofa, especially a Dell as they are know for overheating far more than any other brand.
nsk chaos
December 23, 2009 at 12:37pm
at least dell has some pretty decent services instead of the "haha we told ya so!" type of shit.
devin3627
December 23, 2009 at 11:09am
i played laser tag and a battery broke open and leaked acid and i got acid on my lips and cheek and i still have scabbing in those two areas since. its fked up. but it happens, end of story, get over it. i hate the battery market, get a desktop morons, you all are just a bunch of cheap unsophisticated morons. leave your s*** for when you have a day off. use twitter on an android if you like leaving internet updates on yourself or like viewing twitter updates.
Caboose
December 24, 2009 at 7:44am
Wow... Go cry some more!
-= I don't want to be dead, I want to be alive! Or... a cowboy! =-
nekollx
December 23, 2009 at 9:55am
I'll say this about Dell if something breaks it may be a hassle but they usually do you right. When my laptop had to be sent back to fix the mother board 3 time in 4 months eventually they just sent a fully upgraded newer model.
------------------------------
Coming soon to Lulu.com --Tokusatsu Heroes--
Five teenagers, one alien ghost, a robot, and the fate of the world.
LVmonkey
December 27, 2009 at 1:42pm
on how you view "do you right". I mean, it wasn't that long ago there was a quote from Micheal Dell on this very website in regards to him hoping Windows 7 would not be another Vista yet Dell pushed Vista pretty heavy from the get go.
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