Dell Fixing Defective Alienware M11x Hinges Regardless of Warranty

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THAT guy

just a question, but would team fortress 2 run on this computer?

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Modred189

I hadthe hinge replaced on my R1 last spring, and I have to say it was a pleasant experience. I was running lat egetting home for the appt, and the guy called me. Instead of waiting 15 minutes, we met half way at a coffee shop. He replaced it right there in 5 minutes, and did a killer job. very professional. 

 

I don't often have things go wrong with my systems, but whoever Dell contracted out to for their repairs was top notch.

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Tedster

This is old.  they have been doing this since March (I own a m11x r2 and keep track of this stuff).

 

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Tedster

EDIT: double post.

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Cleaver

Its like some kind of unwritten code for laptop manufacturers to fix hinges in spite of the computers not necessarily having a warranty. Probably would be some kind of class-action lawsuit otherwise. 

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soldierblue211

Great! Now if only they would fix my discrete video card that died one month after my warranty expired on me (M17X-R1)!

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