Geek Tested:

Comcast Service Slightly Redeemed: Cable Guys Save Old Woman from Fire

Posted 02/05/09 at 08:59:55 AM by Paul Lilly

Sure, Comcast was caught filtering for profit and ushered in the metered bandwidth revolution. And yes, a Comcast technician might even fall asleep on your couch. But a part time super hero as well?

That latter part might be stretching it a little, but two Comcast technicians did manage to save an elderly woman from perishing in flames as her house caught on fire. It all started when the woman's husband escaped from the burning home and ran outside calling for help. Jim MacConnel and Tom Masciulli, who had been installing a phone line in the area, rushed inside.

"There was so much black smoke and she had soot all over her face," MacConnel said. "If we had left, it's just my opinion, but if we weren't here she would have perished."

The two man escorted the 88-year-old woman through black, billowing smoke and out to safety.

COMMENTS:6

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Bravo!
Submitted by Shalbatana on Sat, 02/07/2009 - 11:25am

Good people is good people!

(tips hat)

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RE: the comments, I agree. It is my experience that with most of these companies, the techs are the best part. Even FIOS had efficient and curteous techs.

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Good for them
Submitted by festiva_man on Thu, 02/05/2009 - 11:39am

Never have a problem with workers at these companies other than illiteracy. The suits at all these cable companies need to be taken down.

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the video
Submitted by Queenof1 on Thu, 02/05/2009 - 11:20am

..used the Comcast logo without permission. That could have been the copyright claim.

ETA: this was supposed to be a reply to the poster below me, not a new post. sry.

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Oddly, the "tech sleeping on
Submitted by Tekzel on Thu, 02/05/2009 - 11:09am

Oddly, the "tech sleeping on couch" link had a youtube video in it, but the video has been removed due to copyright claim. I would actually like to know more about that. I wonder if it was Comcast that claimed copyright to have it removed because it makes them look bad.

Oh yea, the techs were brave. I'm not sure I could have done the same thing, so bravo to them. Give them a raise Comcast, you cheap bastards! Include the raise in your marketing budget.

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Yeah I'm sure the old man is
Submitted by Keith E. Whisman on Thu, 02/05/2009 - 11:00am

Yeah I'm sure the old man is really happy his 88year old wife is still around. Heck he probably started the fire and Comcast screwed even that up. Thanks alot Comcast...

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