Comcast to Offer Bandwidth Usage Monitor
Judging by the reader comments in past news blurbs regarding bandwidth caps, the general consensus appears to be that they suck, regardless of the limit being imposed. Not only have opponents attacked the concept of a set cap, but many of you voiced concerns over the inability to track your internet usage to know when you're approaching the newly imposed GB ceiling. Come January, that's going to change for some customers.
According to DSLReports, Comcast will start offering its subscribers a bandwidth usage meter, possibly by the first week in January. However, Comcast is being careful not to commit to a set date, saying it will first test the meter out with an employee trial.
"When that testing is complete, we plan to launch the meter to all of our high-speed Internet customers, said Comcast spokesperson Charlie Douglas. "It will be available for free via a customer's Comcast.net account and it will enable them to very easily keep track of their aggregate data usage each month."
Would a free bandwidth meter make the 250GB easier to swallow? Hit the jump and sound off.
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Image Credit: Comcast
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Spider-Mom
December 04, 2008 at 11:45pm
I want one of those things on the side of my house that has a box and a disk that spins like what they use for power or watter or w/e. That way, when people come to the house and they ask "what the hell is that for" you can tell them its to see how much internet your using and they will think im all hard core some how.
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TheMurph
December 04, 2008 at 12:03pm
Well shut my mouth. I guess I owe Will a beer now -- I forgot what Podcast number it was, but I do recall our heated argument about whether Comcast would give users an application to figure out how much bandwidth they use.
You win, good sir.
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ajuhawk
December 04, 2008 at 11:22am
I can think of another name for Comcast...
Anyway, seriously, I'm not worried about hitting their cap, half the time I can't even get on the internet. Ok, so it's not quite that bad...and I'm hoping it's because they're working on upgrading my area to the higher speeds...
Personally I think they should've introduced the ability to check your bandwidth usage (even on the web under your account info) BEFORE they ever introduced the cap.
Qwest has started to advertise fiber in town, so maybe I can switch to that before long...
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marudd2002
December 04, 2008 at 9:43am
Ok. So I'm a Comcast customer. I really disliked Comcast's P2P practices before the FCC stepped in. My ubuntu and other legal torrent downloads were crawling at about 4k-15k. Now since the FCC threatened Comcast my exact same torrents are getting over 500k-700k. Talk about improvement! I have never monitored my usage, but even with tons of online gaming, Hulu, torrents, constant browsing on heavy video, etc sites, and much more, I still don't think I even made it halfway to Comcast's 250GB limit in just one month.
This monitor is a really great idea. I like it. It makes my life as a consumer easier because now I don't have to worry about getting a notice from them. I can check out my account and if I'm getting close I'll just spend more time outdoors or with my family and less time on TF2.
I typically dislike Comcast out of principle as their cable TV is way over priced and they thought it was right for them to limit certain types of internet traffic. I believe in Net Neutrality. I don't like that Comcast is basically a monopoly for anything over 3M in a LOT of the areas they service.
However, I have yet to have an aggravating call, long wait times, or horrible service from Comcast, whether it's online, on the phone, or in person at a local customer service location. They've always been friendly and helped me. My account has always been updated correctly and when my 2 year old modem died I was back online in less than 1 hour with a new one at no cost. Plus they are literally doubling my speed from 6M to 12M and Powerboost from 12M to 20M on December 16th at NO additional cost. Even with more speed I don't see me hitting their bandwidth limit. After all I do have a life away from a computer or gaming console. Fresh air is nice, no? The bandwidth cap is a reasonable size for monthly use IMHO.
The idea of a cap might appear frightening or wrong to some, but I have no complaints unless the limit is ridiculously low or abused in some way by the ISP that set it (I'm looking at you AT&T). I see no reason to complain about getting 12M/2M internet with a Powerboost of 20M/5M for less than $45 per month, especially considering my torrent speeds and the service I have received so far. IT's a damn good deal IMO.
----
Fanboys are annoying. Price/Performance is top priority. Patience=Awesome.
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cigar3tte
December 04, 2008 at 9:30am
How do they ever expect Cloud computer to take shape if we have a bandwidth cap?
"Ass so fat that you can see it from the front" -- Mos Def
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Crazybillybob
December 04, 2008 at 8:30am
Boy, I'm glad I moved! I had Comcast for 4 years the Speed was good, but
it's expensive! And their Customer service SUCKS! Now they want to Screw users
into submission!I thought that the days of the metered usage died with Dialup, but I guess
an old trick is the best when you don't want to spend capital on infrastructure.
I understand them wanting to limit the illegal p2p users (I also know that not
all p2p is illegal, I use it myself from time to time). But smacking a
limit on all users, just as digital delivery is taking hold with the masses,
and VoIP has left the office to come home with the average Joe is just
backwards! To think that a "usage meter" is going to make it all
better is even sillier! I agree that an .EXE just shows you how backwards this
company has it, show me an average house hold that has only one Device on the
internet... Most have 2 or 4 (mom/dad's work laptop, the Family's PC, little
Johny's Xbox/Wii/PS3, the Netflix’s box) So unless that little .exe connects
back to a central server (and using some of that bandwidth that they've
limited) to pull up a report how's it going to track the usage accurately.It time for the US ISP to get their heads out of the sand and catch backup
with the World leaders in high speed internet and forget the usage Caps!
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mls067
December 04, 2008 at 7:17am
What I don't understand is why they are doing this when services like movies, phone, music, iptv, etc. all are internet based any more. Even the ISP's that are doing this offer some of these services. If things keep going this way then the ISP's are going to stiffle creativity with these and other services not yet invented. They need to stop stealing from the cutomers and start using the outrageous fee's they charge to upgrade thier networks. Maybe they are trying to keep a lot of the services I mentioned from happening so they can keep a monopoly on them, like tv.
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Pyrophorics
December 04, 2008 at 8:15am
They are doing this because movie download services threaten their business.
Why would you pay $200 a month for full Comcast access plus high speed when you
could just get their high speed and a service like Netflix for an extra 20?Companies like Netflix threaten and scare Comcast. So, Comcast has to take
preemptive measures to ensure it doesn't get out of hand. Heck, if people could
download an unlimited amount of movies ... what would they need regular TV for?
Besides, a lot of the most popular shows now can also be downloading after it
has aired on TV.Then their is also the fact they bit off more than they can chew. They
promise great speeds but down have the infrastructure to back it up.In either case, a meter to monitor usage just makes things more official ...
and actually legalizes what they are doing. Since they are threatening
customers with penalties (penalties do not have to be monetarily) they are
obligated by law to provide adequate information so a customer can prevent such
an occurrence.
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nekollx
December 04, 2008 at 8:16am
and when their piss poor monitor has a glitch or doesnt account for attached devices i'll be laughing my ass off as they get sued into the NEW melinium.
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Velcrow
December 04, 2008 at 7:50am
Agreed. It's no wonder we're lagging behind much of the world in high speed Internet services. I wouldn't doubt that every day that they can keep using old tech is extra profit.
But as far as the app they are providing... why a downloadable EXE? Why not just provide a link in each customers online account? Are they saying the app will take into account several machines, including consoles, on a LAN through a single router? Does the app need to be on each machine, 'cause that would rule out consoles I'm sure. And be tedious. Or does the exe just connect to Comcast and pull the most recent data? Which brings me back to just providing a link through your account. BTW, I don't have Comcast.
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chronium
December 04, 2008 at 11:06am
I dont know what you 2 are talking about their monitor is through the person acount, not downloading a program to monitor which they are only suggesting you do now since they haven't had a monitor before. So it will be tracking all bandwidth from all devices.
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Velcrow
December 04, 2008 at 11:56am
You're right, it doesn't actually say the meter needs to be downloaded. Not sure where I pulled that out of. My bad, folks.














