Comcast Loses 17,000 Cable Customers in Q4, Is Rightfully Giddy

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Vlad from Kharkov

I give you short term rent apartements in Donetsk http://www.arenda-donetsk.info/en

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abowlofsoda

Comcast collected over $15 billion in revenue in the fourth quarter of 2011, a 54.7 percent year-on-year increase.

I highly doubt they are worried about anything.

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h e x e n

lmao, of course comcast isn't worried. They might lose their TV subscribers, but their interwebz subscriptions aren't going anywhere and are probably increasing.

They'll eventually jack up the cost of the internet packages to negate any loss from TV unsubscribes. Or maybe they're already making it back from ad revenue deals and similar practices. The highest tIer of cable internet from any of the 4 super giants is already ridiculous and people still pay.

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vrmlbasic

Are we sure that Comcast is actually giddy here? "Terrific quarter" could also mean that the quarter was brutally bad. I'm easily amused by words that "mean their opposites".

Also, I have no love for Comcast. 250 GB/Month? I've transferred over 60 GB _today_.

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livebriand

I don't watch TV much, and my dad dumped the comcast cable service a few years ago after they pissed him off with automated billing problems. We now use OTA programming, as well as Netflix and Hulu. I have comcast internet, but that's only because there's no good alternative (unless 768kbps down AT&T DSL is acceptable...).

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pglasc

I have had Comcast for almost 2 years. During this time I have seen only 2 service outages. The speed rocks between 16mbps and 25mbps. I have no issues downloading or uploading full torrents and porn. I can play my copied PS3 games and my PC games with no issues. Burning movies and putting them on my torrent site is fast and easy. I can have as much as 5 PC's in a LAN party with no issues. I pay about $50 bucks a month for the internet service.. I work for a major ISP and no way would I switch even if it was free.. I pay my bill online, no issues and this month I have almost 200GB of data uploaded and downloaded and they are cool with that... So to all the doubters... COMCAST ROCKS!!!!

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therestorestore

cool story, bro.

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LGA1156

I was going to drop Comcast, but decided to build a HTPC with the Ceton Card, using the Ceton, magic jack, own modem, and a few used extenders off of ebay I was able to save 90 bucks a month.

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tornato7

I have an idea! Instead of innovating to be better than the competition, they should just sue everybody and lobby congress!

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yammerpickle2

Comcast deserves to lose customers. They are way overpriced, and customer service is dismal. I hope the Google 1Gbps experiments goes well and that they expand it throughout the country. Xfinity is just a marketing ploy to distance themselves from their own bad reputation. I'm a former Comcast customer here, and finally got a competitor in our local market.

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Ghok

I think it's less to do with internet providing an alternative than it is to do with cable just being a pain in the ass. I got rid of it about ten years ago and just stuck to watching DVDs. Now that choices on the internet are better, it certainly is going to motivate people to drop their cable subscriptions... but I don't think they'd be doing it if cable was a better value for what it provides. Cable at its peak (in my opinion) was about 40 channels with some very good content, for a fair price. When I left cable, it was 100s of channels full of crap for a lot of money.

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MrHasselblad

Feel welcome to research this one for yourself...

The united states of america has the highest rate for both consumers and businesses in the world; of any form of internet, television, and telephone. Ever wonder why?

Yet there are still a number of states in america that only have trivial internet speeds for a majority of their entire state.

The united states should be having much better internet speeds for a much better price

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US_Ranger

And who's going to pay for all the lines that run to the middle of nowhere towns so they can enjoy high speed internet?

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naxself

Cable and telephone companies.

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bityw

They’re not sweating any TV subscriber losses. With bandwidth caps, metered broadband, and protocol throttling, cable companies already have their bases covered when it comes to losing TV subscribers to streaming media……well, maybe not so much now but give it a few years……

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RUSENSITIVESWEETNESS

I dropped the overpriced phone service a year or two ago. That saved $40 a month.

They'd keep a lot more customers if the rates weren't so damn high.

They'd not withstand any serious competition in my area, as their service is historically slow and spotty. FIOS would crush them. I'd sign up the instant it came online.

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Slugbait

They brag that customer churn was only 17K. But what they DON'T say is how many customers reduced their subscriptions...that's where I think they took a much larger hit. Some customers who used to pay up to $75 or more per month may now be paying less than $20 as they drop the more expensive packages, but still get local stations.

I dropped Expanded Basic and reduced down to Basic last quarter. I'm saving over 35 bucks a month, and saving even more money on the electricity that was needed to power those three boxes they forced me to start using two years ago. Plus, a direct cable connection to my HDTV gives me high-def...the boxes couldn't do that. My primary HTPC uses an OTA antenna, other HTPCs get the cable.

Bundled with Internet, Basic is just another $5. So I supplement my viewing with Hulu and other services. It's enough content for me for now...

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wolfing

I dropped directTV 3 months ago. I realized for the few games I watched I was paying $75+/month. That's $225 I've saved so far in only 3 months (well, ok, $200 as I subscribed to Hulu+ to watch the tv shows, and I already had Netflix). A cheap local HD antenna (if you live in a city) or basic cable or a directional antenna (if you live in the 'burbs) will take care of sports.

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Biceps

$15 million in Q4? You sure that number isn't a bit low for total revenue?

EDIT: Yep, just checked - it's Billions, not Millions.

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Eoraptor

Yeah, I smell a numbers game, I'll bet my ass they are counting anyone with cable internet as "a cable subscriber" or some similar mathematical maneuvering to keep the stock price up.

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TommM

Well acidic, if you want to watch live sports you have to do the cable or satellite thing. None of those alternatives you mentioned can do that.

As soon as I can view live sports from a different medium, I'll definitely drop cable. But until then, I'm stuck - as well as everyone else who wants to watch live sports.

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Slugbait

My HTPC is recording football all day on Sundays. And the picture quality is better than Comcast cable...I use an antenna.

Of course, I don't get MNF anymore. Sent a farewell letter to Iger and Cc'd Goodell when I dumped Expanded Basic...Goodell's office sent a return letter, Iger's office ignored me. Now that Iger pulled Jaws and left us with just Gruden, it's probably a good thing that Disney doesn't move MNF back to ABC.

But yeah, how MUCH sports you can't live without will decide if you continue with cable or satellite. So far, I've been able to find lots of stuff to do with a few hours of extra time each week.

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acidic

you can watch sports live on xbox 360 with espn

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TommM

Unfortunately, I'm a college/pro football junkie. Hell, they could have a channel with just two guys throwing a football back and forth to each other and I'd watch it...LOL. So there aren't anywhere near enough options to watch the amount of football that I like without cable.

It looks like it's changing, but until then - I'm stuck.

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naxself

ESPN3 or whatever it's called now shows a ton of live sports. You can get that free with Comcast interwebs (among many, many other providers).

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Eoraptor

that's already changing, sunday Night NFL games were all simulcast this year, including the superbowl. MLB games and college football games are also available online on a subscriber basis, though in the case of college football it's only an audio radio feed.

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acidic

who actually pays for cable tv anymore ? its $75/month here from time warner and its full of nothing but garbage. we dumped cable nearly 3 years ago. netflix, hulu plus, blockbuster, and the local video store combined is barely half of what cable alone costs

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