Madness

Submitted by graana on Sat, 08/23/2008 - 1:31pm

I am a Comcast customer...and this has me fuming mad.  Ever since I read about how slow the US is in comparison to the rest of the world in speeds.  I already think its bunk that my connection sucks as bad as it does compared to what is advertised.  Yeah I know they say up to and depending on the network...but dang.   The thing I am wondering is can they be sued..like a class action suit against them for having us pay for 6mbps and staying at one....then throttling us?  I think the cable market needs to watch thier sh*t cause if they keep reducing customers bandwidth we are all gonna just ship to the guarenteed rates DSL offers.  Does satelite broadband offer constant rates like DSL or is it flexible like cable? 

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It's 16 and learning how to drive

Submitted by slowpoke2 on Thu, 08/21/2008 - 12:55pm

Right after the whole comcast got
caught throttling case came out, I suddenly started to loss sync with
the comcast side of my comcast hsci, around "congested"
times of the day. I'm sitting there humming along, online gaming,
surfing, whatever, then wham, I just lost my connection with
comcast's local CO, my modem resynchronizes sometimes on it's own,
but mostly I have to power cycle or unplug the cable line for a sec
and replug it in and it's gold again, until I get "managed"
again, and I repeat. I've noticed that I usually get very low ping times, under 50ms until
"Randomly" my ping just jumps up into the 300ms range
around the congested times of the day and that's when I lost my
connection, I shared it with a few people so I guess we are in the "heavy" usage range. I've had
those typical comcast outages, you know those outages due to
unannounced "network maintenance" that even the customer
rep's seem to know nothing about, until a few days later, when it's
included in the robotic thank you for calling comcast here's what's
going on in your area message as you dial in to their 1-800 number
after entering your information. The main reason I think it's their
new scheme, is that, my area has never been congested, never
experienced a slow down, hell I get 20mb down and 1.1mb up at most of
the times, so I guess I use too much of the supposed high speed 24/7
Internet I'm paying for for their comfort so now I'm getting "managed" now.

 

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Poor Service Continues

Submitted by zeringue on Thu, 08/21/2008 - 11:45am

This is why I moved to Uverse.  10mbps down 1.5 up and no worries.  i have had my service for many months and not an outage yet. whereas comcast was nearly twice a week. usually at 4pm to 6pm. their response was they were at capacity in my area. Duh? why has the capacity not scaled with the area? This is the biggest drawback to cable Inet service, shared pipe.  Its like thicknet all over again.

 what good is 6mbps from cable if you can only use it at 12am to 5am. other times you are subjected to a really good dsl experience. but the price is the same 50bucks.

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I call 10-20 minutes at once "use," not "heavy..."

Submitted by Wildebeast on Thu, 08/21/2008 - 11:27am

So, if you're on-line for 20 minutes, because you can't find something on eBay, your computer's OEM, Amazon, a US Government webpage, the MS knowledgebase, etc... this is heavy use?????

Holy crap!!  Where's that graphic, with the flames and horns on their logo?

I assume this is for their non-broadband accounts?  It would make no sense at all for an "always'on" connection.  There was a negative reaction to the squirelly garbage they tried to pull on people using torrents, so they decide to go for hitting everyone who does more than check there email (& maybe sent some out)?

I guess they're just doing the captialist thing, raising prices.  Then market forces can decide if the company can stay in business.  They might try making the overage fees a little more reasonable, if they wanted to hold onto customers...

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unlimited means unlimited

Submitted by eelkram on Thu, 08/21/2008 - 9:37am

There is no such thing as resonable usage if your paying for the connection

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Sure, it's an improvement

Submitted by punditguy on Thu, 08/21/2008 - 9:21am

It's an improvement in the same way that getting stabbed can be an improvement over getting shot.

Is it too much to ask what kind of blade they're going to stab me with, and which part of my body will be stabbed?

___________________________________________

Preferred boot, but will give this Maximum PC thing a try.

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