Best Buy Employee Flips Epic 4G Customer the Bird

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codepath

September 21, 2011 at 6:24am

People! There seems to be a lot of anger being directed toward the guy in the photo. But that is misdirected. It should go to the guy TAKING the picture.

I contend that the guy in the photo is giving the finger to his jackass coworker and saying "Hey you douchecanoe. Opening merchandise and then selling as new is wrong. So here's a big middle finger to you for being completely unethical!"

Okay, so I am stretching that a bit to make a point. But the guy in the picture did not do anything wrong that we know of. But the other guy definitely did.

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essjay22

September 20, 2011 at 5:47pm

Looking at the " MORE like this " header under the article, I am thinking that if he had put a video of the pic and phone on uTube, it would have made one helluva splash a whole lot faster. They might have even threatened to fire some one and done it this time. 

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Nimrod

September 20, 2011 at 12:11pm

I REALLY dont understand why anyone would want to PROTECT the ID of this dipshit BB employe. He put his face in a phone then sold it. Its public domain now sorry this guy should not be protected like this.

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codepath

September 21, 2011 at 6:19am

I disagree. The guy in the picture is not at fault. The guy TAKING the picture is at fault. He's the one that opened the box, took a picture, then sold it as new.

I flip the bird whenever someone takes my picture. But that does not mean that I am guilty of using and then selling merchandise as new.

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Caboose

September 21, 2011 at 8:55am

"I flip the bird whenever someone takes my picture"

Why? What purpose does that serve? If you don't want your picture taken, cover your face.

Honestly, both parties are at fault. The guy flipping the bird is clearly a best buy employee, and is the public face of the company. If you were a manager, or head of a company, how would you feel about images of your employees giving the finger in pictures that are now posted all over the public domain? I'd be pretty pissed and would be demanding their immediate termination.

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nsvander

September 20, 2011 at 11:12am

Makes you wonder if the stories about those people opening up their iPod boxes and finding rocks are actually true doesn't it!

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MrHasselblad

September 20, 2011 at 9:41am

Please forward this one to Samsung. One more violation anything like that one then Best Buy would be breaking the conditions of their contract between Bes tBuy and Samsung Because of this, Best Buy can also expect basically all of it's electronic vendors/reps to be visiting the stores to be checking on the "status " of their unopened products.

Also noting, that if they tampered with this phone; although in only a very trivial manner - what's to keep them from **criminally** tampering with a computer?

As for the "somewhat of a resolution"... If I were the customer BOTH the employee and the store would be facing a fully justifiable false advertising claim against them. The customer would have got a brand new (and un-tampered with) product completely free of charge and would not have paid a dime for anything. Also please feel welcome to give the management team (if they haven't been reassigned yet) a copy of BUS101 and also a dictionary

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praack

September 20, 2011 at 9:15am

normal for best buy, from the geek squad trolling your files and pulling pictures  and videos for thier own amusement to them using the equipement first and selling as new.

the only way to be sure you have new is order on line and ship to store if they have the better price- that way they do not get to open the box.

very rare for that to occur but every once in a blue moon....

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noobstix

September 20, 2011 at 8:31am

I almost returned a Zune HD to "Worst Buy" the day after I got it (it was a display model and the last one in stock) because it wasn't working.  I had suspected the Geek Squad of tampering with it since they were the last ones to touch it before I made the purchase (they were cleaning some glue and resetting the device to factoy settings *supposedly*).  Luckily, it only needed some battery charging for some hours (wouldn't work on a partial charge).  However, if it still didn't work after the charge, I would've been pissed and blamed the Geek Squad outright.  I'm not surprised that employees would be messing around with the inventory since every time I walk into a Best Buy, at least half of them aren't even working.

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big_montana

September 20, 2011 at 9:29am

I think the last think I bought from a Best Buy was a 8" wireless Kodak Picture frame 3 years ago. It was an open box item on sale for $60, was just missing software.

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Caboose

September 20, 2011 at 8:26am

They shouldn't have altered the photo. That kind of stupidity should be available for all to see. Heck, that employee should be fired on the spot! He is representing Best Buy.

I hope he gets shitcanned! Once Head Office catches wind of this (I'm sure if they don't know, they will by end of business day today), the shit is going to hit the fan!

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Zoandar

September 20, 2011 at 7:19am

It is getting to where I can't recall the last positive comment I read anywhere online about that retail chain.

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big_montana

September 20, 2011 at 8:20am

There is a reason they are refered to as Worst Buy. If you have a MicroCenter in your area, that is the store to do business with if you cannot wait for your parts to ship from an online vendor.

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Wingzero_x

September 20, 2011 at 10:04am

I have a Microcenter in my area, and they really have some good deals. However I find many of the sales people to be lacking. A couple of examples.

They had a sale where if you bought an AMD processor, you'll get a motherboard for free, or you could get a upgraded mobo for $10. Anyway for some reason the deal did not work through the cashier, so I had to go to the service desk. They kept saying that I got the wrong items, so I showed them the ad that plainly illustrated the items that were covered and they still wouldn't fix the problem. What's worst is they called up the sales person that got the processor for me and he even said that the Phenom x4 I was purchasing wouldn't even fit the AM2+ (785G) mobo I selected (thats was in the ad.) It took nearly an hour to get things straightened out, and then I after reviewing every thing I was still over charged. Luckly the person that helped me on that knew what they were doing.

Another time, while helping a friend select a laptop. I suggested he get one with dedicated graphics. While looking at an i3 system that was within his budget, a sales person walked up and we told him what we were looking for. He said the only laptops they carried with dedicated GPUs were quad-core. So I pointed to the i3, and while I had expected him to say something like "Oh, I forgot about that one". No, I got "i3 is a single core processor, and I wouldn't want that".

They also seem to always pushing Apple, by saying Apple uses superior components.

But then there is Dan. He has been more than helpful in many cases. Matter of fact with me just talking about  the problem I was having when I was building my i7 875k system, he knew the cause, and helped me fix it. 

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big_montana

September 21, 2011 at 9:06am

Sounds like bad management at your Microcenter, as the one where I live will not hire you unless you have certifications. Sorry for your bad experience, as that sounds like a Best Buy experience.

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