AVG Update Inadvertently Cripples Windows XP

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ELISABETTA24Si

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ShuTDowN

Nice one!! atleast the IT will become more busy...

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timmyw

I installed AVG after reading about it in a no less prestigious journal than MaximumPC. My faith was shaken after a false positive in the Open Office 2.4 Installer. This pretty much makes me think it is worthless. I've never had a virus screw up my machine so I couldn't at least boot, I would expect any reasonable anti-virus software not to kill my machine. What does every machine they tested it on not have a user.dll? I know that no scanner will be perfect, but Open Office is hardly obscure and finding a false positive in the operating system is just plain lame.

Now what gang. I'm deleting AVG right now.

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timmyw

I installed AVG after reading about it in a no less prestigious journal than MaximumPC. My faith was shaken after a false positive in the Open Office 2.4 Installer. This pretty much makes me think it is worthless. I've never had a virus screw up my machine so I couldn't at least boot, I would expect any reasonable anti-virus software not to kill my machine. What does every machine they tested it on not have a user.dll? I know that no scanner will be perfect, but Open Office is hardly obscure and finding a false positive in the operating system is just plain lame.

Now what gang.

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K0BALT

LOL. I'm glad i swtiched to Avast! a long time ago.

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Devo85x

In one of my classes (yes unfortunatly we are using AVG) one of the computers was getting this message, and I got on another one today and it was doing (as it says above) a continuous reboot... the + side?  My teacher is teaching the "Computer OS" students how to reinstall lol and a friend of mine is working on an image from another computer for them (the class I am in is not on the schools network for "educational reasons"... lol the funny thing is, all we do in that class is play Unreal Tournament (the first one) and Red Faction)

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horzo

AVG Free is running on both Vista and XP (32 bit) machines in my house. No problems that I noticed.

I switched to NOD32 on my games box a couple of months ago. It's much more efficient than AVG. Worth the $40/year.

 

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forumdude123

My friend called me today saying that his computer is giving him a BSoD. I asked him when did it happen, and he said "after running my virus software", which was AVG 8!! I decided to come here first, and behold, this article was here. I restored his system for him though, cause his lucky a** backed up his data to acronis true image yesterday.

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wk

Today after update, Avast 4.8 Home edition (free) alarm that "WinRAR.exe" that I used for 2 years is a virus.i wasn't able to run winrar until i excluded from Avast scanning. And i was lucky enough i changed from AVG 8 to Avast last month.
MPC is my home page

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Talcum X

 DOH!

***********

Every morning is the dawn of a new error.

"In Ireland, there are more drunks per capita than people."  -  Peter Griffin

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Wildebeast

I keep changing, whenever a subscription ends (renewal prices are usually 2x what I paid for the original), but I'm back with Norton for the moment.

Last month, it suddenly decided that a file that I've had for 5 years is a trojan.  It's been scanned 200 times, 30 of them by Norton, but now it's a trojan...

These mistakes are funny.  It's certainly better than having an unidentified infections mess your computer up, before you see the problem...

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KOMMANDER

  I got in on a 3 yr free deal for Trend Micro Internet Suite, and have been using it for the last 3 weeks. I was having some sluggishness with XP caused by AVG and my spyware programs and once I switched it went away. Over all I have been pleased with it. KOMMANDER

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sirphunkee

From the original article: "The AVG spokeswoman claimed that only users running Dutch, French, Italian, Portuguese and Spanish language versions of Windows XP were affected."

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SpazzAttack

I use NOD32 for my anti virus.  I love it.  You never know its running until an update is installed or a threat is detected.  I use Windows Defender for the rest. Auto play is also disabled. I'm running Windows Vista x64.

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ProtoJMB

I wasn't affected by this, though I am running 64 bit XP. Maybe that had something to do with it?

 Yeah that's too bad, though AVG 8 overall as of late has been kind of quirky. Not gonna switch to AVAST though, as I dislike it's UI and overall functionality.

 And YES even in Vista it's a good idea to have an Anti-Virus. You can never be too careful on today's internet.

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metric_inch

I'm glad I left AVG after version 7.0 and switched to Avast on my XP machine.
I hated the changes they made to AVG 7.0 free edition including that ridiculous google search result scanner. Who thought it would be a good idea to scan every single link in case the user clicked on it. The moment I saw that I had to disable the firefox addon AVG installed without my permission. Then after 1 day of annoying popups from AVG I simply uninstalled it.

Last month at work I had a scare with McAfee detecting wm_hooks.dll (from RealVNC) as a possible virus. Its a pain to talk a client thru ignoring the scary virus warning over the phone since I couldn't log into the PC. I'm lucky I didn't have it happen to 1000s of PCs like some other McAfee users.

On another note, is an Anti-Virus needed in Vista?
I have UAC turned on, along with Windows Defender.
In the past my wife has gotten our XP machine infected 2x, both due to user error. Both times it was something stupid like "Download and run this .exe to view this locked myspace profile". The next time it was "download and run this .exe to view this movie clip".
Once was when I was running AVG and it failed to stop the virus install, but told me about it after the fact. The next one was Avast failing to stop the virus install but telling me about it after the fact.
Both times I didn't need the anti-virus software telling me I had a virus because it was so obvious.

With UAC, Windows Defender, Auto-Updates running and Autoplay turned off I don't know how I would get infected unless its a)user error, which anti-virus has shown worthless against to me or b)an unknown/unpatched vulnerability, which I also think the anti-virus software would fail to stop the install like in the past.

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Tekzel

You know, I feel horrible about finding this hilarious.  Yet, I do.  Shame on me. :(

I like AVG though.  Shame this happened, but I guess it will teach them to be a weeee bit more careful when pushing out those updates.  Too bad it couldn't have happend to the travesty that is McAfee instead.

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bcweir

MaximumPC needs to stop including this garbage on their otherwise excellent CD's until the software matures.  I am always getting at least one false alarm (and it's always something different, and always something that hasn't triggered an alert before).

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