AVG Responds Fast to False iTunes Quarantine

Posted 07/28/2009 at 7:00am | by Paul Lilly

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Some Apple iTunes users who have AVG installed were in for a bit of surprise last weekend when the antivirus app alerted them to the presence of a Trojan in their music software and blocked it from loading. If you're one of those users, rest assured it was a false positive.

"Unfortunately, a recent virus database update resulted in iTunes being detected as a Trojan by AVG security products," the company explained in a statement. "We can confirm that it was a false alarm. AVG immediately released a new virus database update (definition file 270.13.29/2260) that corrected this issue."

The update came just five hours after the false positive was first reported and was "automatically released to all users by 5:30AM CET," AVG says. Prior to the update, AVG had placed several iTunes DLL files in quarantine, which prevented the music service from working.

If for some reason iTunes still isn't working after applying the update, AVG suggests restoring the deleted iTunes files from the AVG Virus Vault. To do this:

• Open the AVG user interface
• Choose "Virus Vault" option from the "History" menu
• Locate the iTunes file that was incorrectly removed and select it (one click)
• Click on the "Restore" button

Image Credit: AVG