AT&T Releases iPhone App to Help Locate Network Weak Spots
AT&T Releases iPhone App to Help Locate Network Weak Spots
Posted 12/07/2009 at 3:26pm
| by Jason Barry
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Still having to withstand constant media torture, not to mention competitive advertising, regarding its subpar network coverage, AT&T released a new iPhone application to help gain insight into network problem areas. The new application named “AT&T Mark the Spot” is available in the App Store.
The new application acts as an on-demand survey that users can submit promptly after having difficulty with their cell service. There are options for dropped and failed calls, loss of coverage, poor voice quality and data failure. Further, you can type in a small comment area for additional information and mark how frequently the issue occurs.
The application bundles all of this information along with your current (or mapped out) location and sends it off to AT&T. This should be helpful tool for AT&T to find where to concentrate its efforts in network maintenance and upgrades.
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MeTo
December 08, 2009 at 1:52pm
It should be automatic when ever you go down to one bar it reports it to the provider. Then they would find out where they dead zones realy are. Then i am sure AT&T map would look that bad for coverage.
Mr_Histamine
December 08, 2009 at 4:08pm
They should have an automatic mode that sends the information whenever a call prematurely ends.
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Please deposit your pride, life, and other garbage in the receptacles at the back of the theater before you leave. Thanks!
aviaggio
December 07, 2009 at 8:45pm
So now we're supposed to do their job and find dead spots? Are we now beta testers? Phail...
nekollx
December 08, 2009 at 9:36am
You for the privilage of helping them find their weak spots it will only cost you $9.99
AT&T: Bringing You[r wallet] closer!
------------------------------
Coming soon to Lulu.com --Tokusatsu Heroes--
Five teenagers, one alien ghost, a robot, and the fate of the world.
JCBarry
December 07, 2009 at 4:04pm
You can map out coordinates manually, as well as using your current location.
So, in theory, when you are finished driving, you could send the failure report to AT&T using the manually mapped location.Jay Barry
MaxPC Profile | Jason Barry
Mr_Histamine
December 08, 2009 at 4:05pm
Yeah, I realized that after I posted (part of me didn't want to believe they'd actually expect you to map out the areas after the fact). Honestly, if I were travelling through several states, and I lost a signal more than once - I would use the time it would take to map out the dead zones, to switch to another network.
________________________________________________________________________________
Please deposit your pride, life, and other garbage in the receptacles at the back of the theater before you leave. Thanks!
Mr_Histamine
December 07, 2009 at 3:59pm
So, how are they going to handle times when the user can't give feedback (i.e. while driving)? While this is a good idea, it might not be accurate enough to catch dead spots along interstate routes.
________________________________________________________________________________
Please deposit your pride, life, and other garbage in the receptacles at the back of the theater before you leave. Thanks!
stige
December 07, 2009 at 7:27pm
man, forget the highways.
i just want service in my freaking living room without having to lean out the window.
....
.......and i want my bill to not be written in gibberish. just those two things.
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