AT&T Points Finger at Alcatel for Slow Uploads
AT&T Points Finger at Alcatel for Slow Uploads
Posted 07/08/2010 at 5:57am
| by Paul Lilly
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Yellow spots (don't sweat it, the glue just hasn't dried yet). Dropped signals (dude, first off you're holding it wrong. And secondly, our math was buggered, you had less bars the whole time!). And now you can add slow uploads to the list of iPhone 4 woes. So who's to blame this time?
Not Apple, and hey, don't look at AT&T, the wireless carrier says. The problem, according to AT&T, is sloppy code in the software for Alcatel-Lucent's 3G network equipment, which temporarily drops upstream connections for a handful of AT&T subscribers. It took the launch of the iPhone 4 and the subsequent strain on upload capacity to expose the flaw.
"It came to the forefront after the iPhone 4 because of the big increase in the uplink data," said Mary Ward, spokeswoman for Alcatel.
It isn't just iPhone 4 owners who are affected, but anyone using a HSUPA (High-Speed uplink Packet Access) device, such as AT&T's LaptopConnect cards for PCs and netbooks. Even so, AT&T insists the problem is only affecting some 2 percent of its mobile subscribers.
Alcatel says it's working on the problem and expects to have it fixed soon.
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festre
July 09, 2010 at 11:02am
When ya start pointin' fingers at someone, you have three fingers pointing right back at ya!!! As mah momma used to say.......
mesiah
July 08, 2010 at 10:07pm
I work for a prominent pharmaceuticals company. If our products ended up killing people because some machine failed and caused contamination we would be at fault. We wouldn't be saying "I'm sorry, this isn't our fault. Cogsleys cogs sold us bad equipment." It is up to AT&T to make sure their equipment is working properly. If they fail to make sure its working properly then it is their fault. When the consumer points out the mistake it is always the vendors fault. If the vendor spots the problem before it reaches the consumer THEN it can be blamed on the manufacturer of the equipment. But thats not what happened. AT&T denied there was any problem at all until it was so overwhelming that they had to admit it. Thats pretty much what happens with everything both they and apple do though, so it should come as no surprise.
TechJunkie
July 08, 2010 at 8:18am
AT&T and Apple love to just point the finger at anyone but themselves don't they? But IMHO, it's the shitty ass iphone with the shitty ass network that's to blame.
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