AT&T One-Ups Comcast with 20GB (not 120GB) Bandwidth Cap

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70429CJ

I am soon going to look for another DSL provider....I do not like cable and static IPs, but it is much faster. I am tired of AT&T raising my rates too when ever they feel like it. If they give me a limit, that will be the last straw.

 I now have the 1.3Meg (or around there according to DSL speed test) and it costs $24.95 a month. That's crazy. I don't even use the net much anymore due to all the nasty things that can happen at many of the poisoned sites.

 I wish a provider would just make a basic 2-3 meg service for $20 or so. I wouldn't even mind a 200-300 Gig limit....I never use more than probably 10 20 gig in a busy month including all email anyway, but want to know it is there if I want it.

 I never do comments...I even registered here just to comment on this subject!

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Bad213Boy

Just another reason why more people are leaving AT&T and going with Comcast now. We had AT&T internet for $20 a month with 1.5 Mbps. That was fine until they raised the price to almost $30 a month. We paid $20 a month for basic phone, they raised the price to around $30 a month. We didn't even get unlimited long distance. I saw a Comcast speical online, Cable, Internet, and Phone for $98 a month and a $150 rebate.

 I'll never use AT&T again. You get more for your money with Comcast. AT&T also charges more for their wireless router. Bunch of BS if you ask me. They can't compete with Comcast's speed. Oh btw, Comcast just sent me a letter telling me that instead of the standard 6 Mbps everyone in my area was getting, we're all getting 12 Mbps now. How nice of them is that? A free 6 Mps. Three bills for 98 bucks, you can't beat that for the price and a $150 rebate.

 

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auwingr1

Many of us are fortunate enough to have options, which allows us to vote with our dollars. If you feel you're not getting what you pay for, then change. Or, if you feel you're being strangled with restrictions, as the article implies, Change!

The article did state it was only a test market. Let's hope that the folks in Reno are not all asleep at the switch and raise holy hell. If enough complain, maybe it'll be abondoned.

Also, we can only hope that the companies (Netflix, Blockbuster, ...) trying to get their online movie downloads up and running will have something to say about this also, as it will definitely affect them.

Time will tell and will open a market for those companies that don't restrict your downloads.

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dazza145

well i dont think this is too bad considering in australia we have to put up with this from all ISPs unless you are prepared to pay some crazy price also something you should hope they dont interduce is peak and off peak quotas. for example i am able to download 20gb from midday to midnight and 48 gb from midnight to midday they do this so the network is not cloged during the day and in the area i live in the fastest speed you can get is 1.5mb/s unless you are prepared to switch to out biggest, but worst ISP (telstra) pay like $60 per month for 30mb/s 8gb download and pay around $300 per extra gb

my nabours got a $950 bill for one month last year

so i am forced to go forced to go for the slower option

by the way i pay $55 per month

have a look at telstras prices

http://my.bigpond.com/internetplans/broadband/cable/plansandoffers/default.jsp

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Digital-Storm

I would not be surprised if this was some kind of ploy that EB Games / Gamestop pulled together to try and get more people into the stores to purchase the game rather than to purchase it online and have it downloaded.

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hammerfell

this is probably a  stupid question but how can you monitor how much you use every month?? 

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txboston

The cap for AT&T is 150GB per month only if you have their Max (up-to-10Mbps) service which is only available to their U-verse customers. Otherwise the speed caps are as follows:

Basic (up-to-768Kbps) cap is set at 20GB per month.

Express(up-to-1.5Mbps) cap is set at 40GB per month.

Pro(up-to-3.0Mbps) cap is set at 60GB per month.

Elite(up-to-6.0Mbps) cap is set at 80GB per month.

So unless you buy their U-verse package, if it is even available in your area, your cap is actually 80GB per month at most.

I would ike to see MaximumPC make templates for emails that anyone can use with addresses provided to make complaints to all the companies that will be affected by AT&T and any other ISP's setting cap limits. If everyone emails companies like GE(who own NBC and others), Disney(who own ABC and ESPN and others), FOX, Netflix, Blockbuster, Apple, the major movie studios, TBS, etc., as these are all companies that have high bandwidth requirements to use their services properly, maybe they will put pressure on the ISP's not to have caps.. With caps, people with have to be much more selective of which sevices they use, which will not make any of these companies very happy. This is the only way I see that we can get the ISP's to remove caps.

 

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teikyo30

"Wherever you go, there you are."
---buckaroo bonzai

 

150 gigs isn't enough for the average user? 250 on Comcast? I download movies and tv shows all the time and I never come close to even 50 gigs a month. Who cares if they cap it. They're probably doing that to stop file whores who leave mIRC or other programs running 24/7 pulling everything off the servers and filling up terabyte drives. 

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OvenMaster

[IMG]http://img212.imageshack.us/img212/9127/sunrisex2lp0.jpg[/IMG]

Amen! I have VZ 3.0Mb DSL for $20/month for life and it was put in print that when bottlenecks occur, Verizon doesn't impose limits; they fix their network! 

The only problem now is if VZ will stay in business, thanks to all the stock market volatility. Otherwise it's back to dialup for me... I can't afford Comcast's $52/month robbery!

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skippyboy92362

As a underground mainline subcontractor for Comcast on the east coast, there are some real issues that need to be pointed out. I myself have seen where they are not upgrading the lines until it fails. Which means a patched up backbone. Some areas have outstanding speeds others are mediocre at best. It seems to me they are taking the money with there jacked up rates and not putting it were it is needed. But they sure the hell are putting it in there pockets. I have replaced sections were the customer called 6 months ago about slow speeds, that is how little Comcast cares. Now on the other hand Verizon Fios is completely putting in a new backbone and doing things right in this area. Even though I would be out of work, I recommended dropping there service, if you have a choice, because of how shitty Comcast is treating there customers.

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strykyr

Agreed...If I could.  First off..Verizon's DSL modems are nightmares for the techies, much less the averge user.  I got into a financial crunch last year and switched to DSL.  2 months later I was back on comcast because I couldn't stand the modem and it's interface.  DMZ means DMZ.  Not open up ports so DMZ will work.  And I did notice a difference when it came to large downloads. 

Unfortunately, I have 3 options here in south New Jersey.  AOHell, Verizon DSL and Comcast.  And unfortunately, while comcast may be my best option, they are the worst for customer realated stuff.  And they got the monopoly here.   When Verizon started running adds to get FIOS here, Comcast sued them.  Took them to court.  And lost.  I still can't get an ETA on FIOS tho.  When it is available I will prolly drop Comcrap like a shitty diaper. 

 I pay roughly $140 fpr 3 digital boxes with HBO, Starz and Showtime, Internet and Phone.  I also own a Surfboard 4100 modem and rent the Arris modem that handles the phone stuff.  There is no internet service on the Arris.  So the rental fee for one is negated by the credit for owning the other.  I have owned the Surfboard since 3 days after comcast turned the sevice on in my area 7 years ago.

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DeepPurple23

First let's be clear SBC purchased AT&T and then they used teh AT&T name.  That being said, if this cap limit affects me, I will move my service.  Without a doubt.

 You hear that AT&T

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chrisj979

They are just doing this to push you to purchasing their digital TV service both AT&T and COMCAST.  I remember when movies went to PPV first then to the video store.  But the video stores wised up and said wait no one is coming to rent movies cause they get them PPV.  Not with netflix and others like the you can see the movie via internet, which means i no longer care about on demand, or any premium channels, then TV show episodes available online, people ditching their home phone service for cell phones(IP phone included). So they are trying to think up ways to keep digging in your pocket.  With online movies and TV shows guess what I don't need Uverse or Comcrap, I mean Comcast, and they are realizing that, so now we pay a penalty because no one is using their other sevices.  The real solution is they need to upgrade their equipment (someone please give them the number to Cisco, where is a CCIE/CCDE professional when you need one?), thats just how technology works, it's a FORWARD moving beast (8 tracks and cassetts are not coming back) so you should always be prepard to upgrade if you provide a technology service....duhhhh.  But they want to be cheap and squeeze more money out of you the 2 years from now guess what they'll do,,,,,,,,,,,,UPGRADE and make it seem like they though of it first.  And for those who say just switch, please think outside the box, the same options are not available everywhere.  I wish I could get Verizon

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effigy3

I have two choices for broadband in my neighborhood, AT&T or Time Warner.  Actually I feel fortunate to have a choice as so many of my friends and family only have dial-up or satellite as options.  This is a free market at work.  If there is no competition with no caps, or all the competition adds caps, then the consumer is stuck.

 It'll be interesting to see if AT&T keeps such a low cap when this gets out of testing.  It'll also be interesting to see if all the ISPs go this route.  Remember back to the old days of dial-up when there was a per minute charge for I'net connection?  Unlimited bandwidth usage wasn't going to last forever... 

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Kaze

LOL America

 

Americans are constantly getting shafted. Yet cries of outrage go unheard, while Big Business continues to apply vaseline.

actually, used to apply would be a better descriptions, cause they don't seem to apply any vaseline anymore.

and what is the first thing you hear, instead of "lets boycott this stupidity", you hear "the US is getting more socialist every day omg".poor felladoes notknwo what socialism is, nor realize that all that is going on is actually a fault of the capitalistic model [profit, proFIT, PROFIT MOAR PROFITSSS] gone unmonitored.

 

i hope you one day wake up, at least some of you, and stop taking it up the a$$ by anybody with big bucks and an agenda to make more bucks.

 

-=KAZE=-

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dougau

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How is on demand video ever going to replace DVD or Blue Ray
with all of the ridicules caps ISPs are imposing now? This is the main reason that on demand services won't catch on any time soon.

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Rudder2

Well, I was thinking the same thing when I read all the comments. It shocked me that someone else didn't think about the internet movie subscribers. I was thinking of doing HD Movie Download services and now I'm not going to because this would limit my movie watching so much it's nuts. I watch at least one movie a day if not more. A movie in just DVD quality is between 4 to 8 GB. That's not HD so if someone was a movie buff and watched in standard DVD format 1 movie a day and 2 a day on weekends that would be over the 250GB cap of Comcast. Even lower is even more absurd! Now if you go to HD they are greatly bigger than DVD's 4 to 8 GB. I haven't done much with HD yet so I don't know the size but it basically puts a damper on technological advancement of on demand movies. These figures don't include you kids on-line gaming,your e-mail, school work, working at home, reading on-line magazines, picture sharing, video sharing, ect. We need to find a way to stop but short of purchasing a T3 or OC3 line and starting your own service it's going to be hard to find a way. Lets hope that this opens up a door for competitors to get in and wipe out the big bad bullies.

 

Rudder2

 

Big time fan of Maximum PC.

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dac4215

In my city I have 2 choices ATT and Time Warner, Oboy. But what gripes me is they tie the caps to your speed. I don't even have much choice in that. The max I can get is 3mps. So for about $5 more some people can get 6mps and increase there cap. I should be able to pay and get the same cap.

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pfjaco

 HMMM stop and think guys Voip and the other telephony providers over the net have hit tradional telcos in the purse! they don't have anything else to charge a perminute of use fee on any more so they are going charge for overcap useage make the cap small enough and we will al have to pay pay and pay some more. But some sharp Esq. out there aught to pro bono a class action because the ISP's aren't giving you the tools to monitor your usage to controll your bill....at least cell phnoes come with call timers......................................

 

Do not medel in the affairs of Dragons for thou art crunchy and taste good with ketchup and mustard

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Frash

After Comcast, who do you use?  There isn't another cable company in my area.  DSL?  Satellite?  I think a MaxPC article on our ISP options would be fantastic.

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skhills

Someone using 20GB is hardly a bandwidth hog.  Give me a break.  This is just another way for AT&T to secretly hit customers will charges they didn't know were coming, then try to talk the disgruntled customer into upgrading when they call to ask about the charges.

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yr

I consider myself lucky to be in an area with Verizon FIOS. 20Mb/5Mb with no restrictions.

Verizon has no service limit as of yet, and they say that they have no intention of implementing one.

Besides, a limit of anything less than 250GB would be insane; why do I need such a fast speed if I can't get anything with it!?

 

Anyone who needs fast internet, GO VZ!!!

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bcweir

Way too many options out there.  DSL, Cable, Wifi, FIOS, even Satellite ISP's like HughesNet.

The only reason companies do stuff like this is because they think most of their customers will simply swallow this garbage rather than switch.  If enough customers defected, they would get the message.

Don't just whine about it.  DO SOMETHING ABOUT IT.

 

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Superfly

 this is annoying i don't even understand why a dsl company needs to cap bandwidth can some1 explain it to m, cable i get but this move jus seems like they trying to screw over thier customers

or a i missing something

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Tekzel

Well, basically, DSL connections also share bandwidth.  You didn't know that?  Its just a question of WHERE the point of sharing lies.  Instead of being right outside your house like cable, its a bit further upstream.  But, eventually all your datas get mixed together.  At that point someone hitting the system particularly hard is going to affect other customers. 

The AT&T caps are ridiculous.  They should START at 150gb for the low end.  And, instead of trying to be all greedy about it, they should throttle the speed of people using that much once they hit the cap for, lets say a week.  Or two.  Who knows.

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winmaster

CenturyTel better not pull this bullshit. It's either my CenturyTel DSL or CenturyTel Dial-up. The first day I hot high-speed, I transfered at least a gigabyte. I could handle 250GB per month, but 25 would sincerely piss me off. I love you large files!

-----------------------------------------------------------------------------------------------------------------------------

The quick brown fox jumps over the lazy dog.

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fuzz_64

Hey now!  Stop complaining people, and come to Canada!!!

 Rogers (Canada's awesome cable provider) charges $25/month for a 500k/500k connection.... and you are limited to *2* (two! not a typo!!) GB per month!

 $5/GB for each GB you go over.  Welcome to Canada!

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Aeshir

That's bullshit...right? I live in Canada, but I'm restricted to dial-up due to living outside of town. I've never had high-speed. What's your source? Linkz, kthx?

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fuzz_64

Head over to www.rogers.com if you don't believe me :)  They don't show you prices normally until you enter your postal code.. you can use mine for reference.  K2C 3K4.  This is smack in the middle of Ottawa, Ontario. 

Thankfully if you look hard enough you find good alternatives... I'm 5mb/800k unlimited for $18.95.

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gatorXXX

Money grubbin son's of biotches!!! I swear, this has got to stop.I thought 250GB was bad, but now it looks pretty dang good! I won't be complainin' anymo'!! Anyways, it's the principle of it all. It's just another way  LEGALLY get more money from you if you go over the limit. We are becoming more socialistic everyday!!

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Tekzel

I am going to go out on a limb here and suggest that you don't have a clue what "socialist" means.

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gatorXXX

Um yeah I do. Prolly know more than you. Just because the gov't doesn't have it's hands in it directly (I'm sure though the FCC has something to do with this anyways), doesn't mean it can't be "socialist". The taking of your money, giving you a product, telling you that no matter what speed you pay for there's a limit effecting all is considered "socialist". Like the old USSR, except it's gov't played the part not a company, telling you that you can only OWN so much or MAKE so much money. If you owned to much, they took it. If you made too much, they took it and redistributed it amongst others or for themselves. In this case, they are redistributing bandwidth. You pay this much, all you get is this. You pay more, you still only get this. You go over the limit, you pay a price. But it's all for the NON-bandwidth hogs seeminglessly not getting their fair share of the bandwidth. SO to make it even..."socialist"...making bandwidth hogs curb their usage to make it even across the board for everyone or you pay a hefty price for it. Google "socialist societies".

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D3lt4

Google "I don't know what I am talking about, I need to read a book. NOT participate in another red scare" I am sure Mr. McCarthy would be proud of you for that statement, but this is not communism it is a flaw in capitalism. [Light hearted insults, over.]  (Did you know many nordish European countries have cheap and higher bandwitdth, Socialism must be doing something right ;-) ) The flaw that I am speaking of, is that Capitalism without well written safe guards and competition fails severely. (Enron, anyone?) I like to call this "intelligent capitolism", and without such safeguards to protect competition and the people, capitolism is about as good as when Communism becaming a dictatorship. This is dumb capitalism at its best, and I am hoping that the FCC steps in and stops it. Wouldn't it be nice if all net providers had to compete on regional or state levels. So the internet could be competitively priced instead of there being a lame monopoly, just a tought. All in all, I see it as this, screw ATT and Comcast we need to show them that we wont take this, and the best way is to put your money where your mouth is. I will never use them, hell I rather have no internet than be a part of this internet CAP pandemic.

 -D3lt4

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knexkid

I'm stuck with Wildblue satellite internet (yes, I'm in the boonies...nothing else available).  I have a 12 gig 30 day running total.  I can't go over 12 gigs in the past 30 days.  Are these AT&T limits a 30 day running total, or say from January 1 to Febuary 1???  Also, will they give you a way to monitor how much you have used?  If they don't, that would be terrible.  Wildblue has a meter I can check that tells me how much I have used in the past 30 days.  

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Stockislander

 I have AT&T DSL and pay $35 for midlevel service... a whopping 3MB down/ 256k up! My only other choice in Key West is Comcast, which I have always thought of as the Evil Empire. I may have to sign up with them... I'm watching more and more online video. In fact, I haven't watched TV for almost 2 years now. At least I'll get decent upload speeds...

 

Also, why are the overage fees so punitive? Bandwith isn't all that expensive.

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nekollx

maybe all their servers are Mac and they need to recoup the expenses...

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arkweld

after being content to sit on their hands for a decade as they reaped the profits of those willing to pay exhorbitant fees for broadband access, the majority of companies have now found that they should have been actually investing that in ugrading the system. Instead the majority chose to try and wring a few more dollars out of the consumer by trying to steal phone customers as soon as they had the capability to offer the same.

This is why the US is losing it's position in the technology world. You need to invest in the technology to be competitive with other countries and not just invest in marketing to try and screw the consumer for the last cent. The future of IPTV and a fully wired country is a joke now. It's going to take years and years before the US can make up the initiative it's lost thanks to greedy telecoms and cablecos. And the consumers pay. Not just financially but in the loss of education and information as well. Welcome to the future of 10 years ago.

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nekollx

at least they were offering personal jetpack of the future of ten years ago.

 

GIVE ME MY JETPACK!

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habuza

I don't pay said companies for their services. The internet in the united states is absolutely horrible. 50$ a month for crappy speeds is hardly a bargain, I have friends in Japan / Europe who pay the same and get 50Mbps with 25Mbps upspeed. These companies can say " tech limits " all they want, but we all have access to the same technology. So until they come up with appealing price / speed ratio, I will not buy their services, I will just leech other peoples' internet. 

And to whomever said you can't hit 250Gb in a month, I can do it in a week. So imposing limits is garbage, it is not what I would pay them to do, I would pay them x$ for service that is not monitored, limited, or metered in any way. And yes, I do some questionable things with my computers, but that's my business. Not theirs, or anyone elses.

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Queenof1

residential service? mmmkay.

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nekollx

if you do questioable things then actually its Big Brother (aka the Gov't) bussiness.

 

i mean seriously thats like a guys saying "sure i do some questionable things with money bu thats none of their bussiness"

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D3lt4

Did you just say that the Government should be helping the RIAA and the MPAA.... oh yeah sure! That sounds like a plan! /sarcasm

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Cache

Even the electric company is required to have a device that allows us to see the amount of usage for a given period of time.  If AT&T cannot deliver such a device--then the customer cannot be expected to measure the bandwith recorded by AT&T for billing purposes.

I believe the situation can be made worse for AT&T, as well.  A person could reasonably ask for an estimate--for example, if I want to go to a particular website, I should first receive an approximate estimate of the bandwith such a site would take on my system.  It is not unreasonable as a customer to get that.  And--if the estimate is wildly inaccurate--AT&T would again be forced to capitulate to the customer in a billing dispute.

I think AT&T should do this specifically so it can go to court.  Currently this is so arbibrary that a customer could easily dispute it.  I wonder if the cost of a class-action lawsuit from disgruntled customers is worth the investment by AT&T?

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Tekzel

I think Comcast's choice of 250gb is a smart move.  To cross that threshold you really have to be doing some very specific things and there is NO way in the world you will do it accidently.  The serves that cap at 20gb are different, it wouldn't be hard at all to accidently hit that.  Hell, when I bought The Witcher on Steam it was a 14gb download.

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Pyrophorics

This is where Comcast is actually smart. They understand that they cannot legally impose a fine without implementing some sort of monitoring feature. Offering a monitoring feature would probably cost more than it would to cut off a few bandwidth hungry users so they don’t impose a fee, just a warning followed by account termination for one year.If AT&T doesn't want to get sued, they either need to provide an ACCURATE meter (which could be costly to develop even at a software level) or they need to include warnings. A phone call letting a customer know they are about to reach their limit and should cut back. Then again, without documentation the customer could argue they never received a call.

 

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Tekzel

While I can understand people complaining about the services that have 20gb and 50gb caps, but a 250gb cap?  You would have to download over 8gb a day, every single day for 30 days to get TO the cap. 

Listen, there are people who abuse the system, how many reasonable users of the internet are going to download that much stuff?  There are a few people that massively over use the system and affect the performance of the vast majority of users.  Those people are the target of this.  I am a geek and a power user but I couldn't even remotely imagine me hitting that 250gb cap.  Even with buying a few new games over Steam and such.  

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dougreding

While I can sympathize with those who are upset about caps, if massive bandwith usage by a tiny minority is bringing speeds to a crawl for their neighbors who simply want to browse the web and check their email, the ISPs have to do something about it.  Ultimately, the ISPs need to provide enough bandwidth so they do not NEED a cap.  The rights of the people who pay the same amount and use very little bandwidth to not have the net come to a crawl on them in my opinion outweights the right of file sharers to clog the network.

I can also understand in certain areas where the service is quite good, the ISPs and telecos deciding NOT to upgrade their networks and switches to improve bandwidth if it is only 1 or 2 customers bringing things to a crawl in an entire neighborhood.  Imagine how much money they would have to spend on upgrades on a neighborhood for a tiny minority of users filesharing to the tune of 1TB per month. If the service is otherwise excellent, they might as well just clamp down on those users.  Honestly, from a business perspective those are not the customers you want anyway.

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nekollx

cocast is 250,

 

ATT is 6mbs at 150

 

now re calculate you estimate its what 4 gb a day every day ?

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Keith E. Whisman

Well Cox here in Phoenix has reassured us that they will never apply a Bandwidth cap. And they also promised to never give up IP information to the RIAA and Hollywood and the likes. Well that's what the clerk at the Cox office told me anyhow.

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nekollx

did they expecidly say "never" get it in writing then if they do apply a limit sue their asses.

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