titan8813

January 25, 2011 at 5:41pm

Troubling for whom?  If these people choose not to cancel their service then caveat emptor.  People chose to use Redbox and Netflix and other streaming services instead of Blockbuster, so Blockbuster loses.  People apparently aren't choosing to leave AOL, so they win.  AOL is providing a service, they're paying for it, the end. 

And if people are choosing to pay for AOL instead of their medicine, then they have no hope and don't understand priorities.  I know that sounds callous and insensitive, but people need to learn that the only person responsible for them is... THEM!  The only person responsible for you is... YOU!  And I'm responsible for me.  /rant

Talcum X

January 25, 2011 at 5:31pm

I wish it to be gone from this universe.

BluePhoton

January 25, 2011 at 3:15pm

About 10 years ago I called AOL on behalf of my father-in-law to cancel their account because they had moved to cable.

Though I was standing in their kitchen with my father-in-law right next to me, the AOL representative made ir REALLY REALLY hard to cancel, asking for extensions, discounts, etc..  I finally had to put my father-in-law on the line and he just repeated saying "Press the button!" until they finally just cancelled his account.  I had never, and I have never, seen it so hard to cancel something.

Shame on AOL for their dirty little secret.  That $244m could be spent by seniors on medicine and other essentials.

 

 

JohnP

January 25, 2011 at 1:55pm

Smart and somewhat savvy, she did not want ot lose her e-mail address is all. I got her to e-mail all her contacts and give a gmail account. Then she could cancel her account. I still have a landline (which i NEVER user for long distance) just to keep my phone number.

XcharlieMANSON

January 25, 2011 at 1:34pm

I would assume its a lot of older people. My grandma has always had AOL and doesn't want to change it no matter how bad it is comparatively.

igoka

January 25, 2011 at 11:14am

Yep I do know people who pay 20 bucks a month for dial up.

OliverSudden

January 25, 2011 at 11:13am

Yes, to answer the headline

T0mmy1977

January 25, 2011 at 11:07am

I feel sorry for the "older people" that don't have a tech savvy person to explain it to them. But as for the stuborn bafoons out there, I just laugh at them.

Tiekiller2

January 25, 2011 at 9:38am

WTF!? really? I had AOL a long time ago, but i realized i did not want dial-up so i got broadband. I didn't understand why AOL still wanted me to pay to get online when i could clearly access my email without AOL. I guess stupid people might have a lot of trust in AOL or something of that nature.

Vatigu

January 25, 2011 at 9:33am

Wow that's disgusting can't blame aol for not saying anything to their nieve customers but these are probably people who pay for joke text subscriptions lol

Cabal468

January 25, 2011 at 9:08am

My brother and sister-in-law still subscribe to AOL...when I told them they can unsubscribe and keep their e-mail addy they told me to mind my own business, I guess they want to waste the money! :-D