Apple Announces Remote Headphone Replacement Program
If you're having problems with your Apple headphones, you're in good company. Apple on Monday announced a replacement program for potentially faulty headphones that shipped with the iPod shuffle (3rd gen), which the Cupertino company says only affects a "very small percentage" owners who made purchases between approximately February 2009 and February 2010. Think you're one of them? Here are the symptoms to look for:
- Controls are non-responsive or work intermittently
- Unexpected volume increase or decrease
- Unexpected playing of voice feedback
You can also narrow down potentially faulty headsets by looking at the serial number. According to Apple, serial number ranges covered by the program include xx909xxxxxx to xx952xxxxxx and xx001xxxxxx to xx004xxxxxx. All of the affected headphones have an in-line remote on the right earbud.
View full program details here.