Americans Are Stressed Out By Their Computers

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chart2006

Personally I feel as though the stress, at least for Americans, isn't due to the PC itself but is due to the abysmal customer support and poor build quality by the manufacturers (anyone remember the blown capacitor issue with Dell)?

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phoenixjc

I am a computer and I am stressed out by Americans...

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bling581

I realize I upgrade more often than the average Joe but I know of family members who go almost a decade before buying a new machine. The most upgrading they do is buy some more RAM. Is it about the money or do people just not really understand when it's time to buy new? A lot of time it's just hesitation because they'd have to somehow transfer existing documents or programs they've installed and they don't want to spend all the time doing it or don't even know how.

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livebriand

My grandparents are that way. I'm their tech support and all (I don't think they can do much in the way of configuring things... although they did install Chrome and Firefox by themselves), so there's no issue with transferring files, but they figure that their machines (2.4GHz 478 Celeron with 2GB RAM after I recently put in some from an old machine I had lying around - 512MB before; 2.8GHz Pentium 4 521 775 with 1GB RAM) are good enough and thus don't need to be replaced. I know I wouldn't want to use something as old as that, since I'm used to my quad-core i5.

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Lednaara

This all depends on what they are doing though. A 2.4ghz Celeron or a 2.8 ghz P4 are still capable machines. I've got an old HP DC7600 with a P4 2.6 CPU and 1 GB of RAM that I use in the guest bedroom/my home office to browse the web on when I don't feel like setting up my work laptop. It can stream Netflix and YouTube without a problem. Albeit 512 mb is a bit small, I'm sure it wouldn't be too much of a hassle. Your quad core i5 processor is probably far overkill for their needs and would be largely under-utilized.

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agus kaosgrosir

Hi,
The technology is growing very fast. Can we ride it ?

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Morete

People want to go out and spend thousands each year on the latest and greatest smartphone, tablet and all of the peripherals. But they don't want to spend money on a better PC after a few years. Can't blame the PC if it's old and outdated.

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concernedITpro

Or they don't want to spend a modest amount of money (or time) educating themselves on how to improve their computing experience

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Philippe Lemay

Computers are a little luxury of life, like a lot of other things.

If you spend 350$ on a car, you're going to be miserable with it. If you spend no more than 400$ on a trip to Europe or some other place for a vacation, chances are you're going to stay at some pretty crappy hotels. Push the price up to 2000$ for either of those and you'll be much happier with your options.

Same goes with computers, they can be wonderful if you're willing to invest in them.

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stradric

You can get a very competent computer that will completely satisfy the needs of the majority of users for well under $1000. The only reason to spend more is if you use a computer professionally. Otherwise it will go massively underutilized and you just wasted your money.

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livebriand

I've thought of some builds that would work for most users - something like an i5 2120 (or AMD A8-3850), 4GB RAM, Samsung F3 1TB, onboard graphics, Corsair CX430, and basic micro-ATX motherboard and case would work well in most cases ($500 or so with OS). Throw in an SSD (extra $100 or so), and maybe put in a discrete graphics card if not using an AMD APU (6670 maybe?), and you've got a nice fast machine for under $700. Nowadays, you really don't need more than that.

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GreenTurtle

My Father-in-law complained to me that the computer I just built him was too slow...blamed it in the computer. I checked into it, computer was fine, but the ethernet cable he used to plug into the router was pootched. I changed it...then laughed at him. The average person just doesn't get it...

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Hilarity

This is only for the mindless sheep that see a PC as a toaster and think it doesn't require attention and care. Not surprised.

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Engelsstaub

Everyone's a "mindless sheep" now according to internet commentators.

...most of which are socially retarded and can't be bothered to go outside and interact with "the sheep" that likely are much more knowledgable about things that really matter.

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MBK

A lot of technology causes more stress. Mostly because it tends to raise standards. Before windows, indoor dust wasn't a problem. With the advent of the vacuum cleaner, getting rid of it became a expectation in society because it's so easy to do, why wouldn't you?

Computers made work more efficient and with that came the expectation of getting things done faster, which we do. However, when your tool to make things progress faster doesn't cooperate, it causes stress because you either think you are (or are) held to the same expectations. Then there's the user's expectations of how a computer should perform. I, for one, get frustrated with my work PC because my home desktop performs so much better.

With better working tools, we also work longer hours and generally a lot harder than we have in the past (as a race). And we still have to spend our free time vacuuming because those expectations haven't lowered.

Awareness and technology cause a heck of a lot of stress. I don't think they are bad things, in fact they are great, but we really need to think about how we use them. Or maybe not; After all, what's life without work? right?

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pcguy94

Just wait until they encounter Windows 8!

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rathb18

Great another person complaining about windows 8.....get over it, learn to use it and in a few weeks you wont even care. there's nothing even different about it besides the start menu uses the whole screen and its got so many new huge feature updates.

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don2041

Wait till Win8 tells you it will not run on your 1 yr old note book because your graphics cannot render the required resolution

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livebriand

The only way that would be an issue is when you want to run metro apps on a 1024x600 (or 1024x576) netbook. Metro is a POS though...

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Lednaara

What are you running? A Sylvania netbook from K-Mart?

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rathb18

dude I have one of the first netbooks that came out (its about 4 years old) and I installed windows 8 onto it and it's running fine its res is 1024x768.

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illusionslayer

Windows 8 doesn't have such a feature. Metro apps won't run below a certain resolution, sure, but that doesn't stop Windows from running.

Also, I think you'd be incredibly hard pressed to find a 2011 laptop running under 1024x768.

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don2041

Mine will support up to 1024x600.So there is no reason to upgrade from win7 to win8. I would not gain much or anything in the upgrade. The resources used to run metro could be used for other programs.

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Modroneman

People hang onto their PC's for way to long. This is not a Windows/Mac thing. It's old unsupported computer parts. It's just part of the game. I take issue with the article stating that this is an 'American' problem. I'm sure this is a world wide problem.

P.S.- I think you meant to say 'Traffic Jams'. Not 'Traffic James', brother of Rick.

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illusionslayer

Stop projecting your ideals.

The article never even hints at this being and American problem.

It says that Americans are frustrated, because that's what the study showed.

You can't do a survey of Americans and say that their responses are representative of the global population.

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Modroneman

Whoa, whoa whoa... Calm down Cochise! This wasn't meant to be flame bait. I'm sorry you took it that way.

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illusionslayer

You took issue with something that didn't happen. Just making sure you knew that.

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andrewc513

Exactly. It frustrates me to no end when someone whines about a slow computer when it should have been replaced or at least upgraded 5 years ago, plus they themselves bog it down without even knowing the things they do are detrimental to their already aging system.

Example: I do IT work for a large campus. Individual departments decide when they want to get new PC's, it's not my call but I do recommend a 3-4 year cycle, 5 at the absolute max. I can't even begin to tell you how many ancient Dell Optiplex's from 2001/2002 are laying around that place as primary machines. They whine about them being slow, but they won't replace them. Well DUH an aging hard drive, a Pentium 4/Celeron, and 512MB-1GB of RAM is going to be slow, even with a fresh OS install.

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livebriand

It depends on what they're doing, but if the 5 year old hardware was mid-range to begin with, it's fine. A Core 2 Duo machine from 2007 can run modern apps just fine (heck, even a Pentium D will work). You might want to put at least 2GB RAM in it if you haven't already though. If the machine has a Pentium 4 though, I think it's time to be replaced.

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PCLinuxguy

While I agree with your viewpoint, there is one thing: depending on the owners of the computers whether it be a person or a company, the budget has to be considered. At my job there are alot of old outdated machines being used because the budget to upgrade and get them ready is quite high since there's alot of people they have to get them ready for, this includes special software etc. so time plays a factor here as well.
I'd love to have a brand new capable notebook at work instead of a 6-8 year old laptop, but when the budget goes to keep people happy financially as well as keeping the business going, then new hardware cannot be justified to all. Same goes for some pc owners that have just enough cash to make ends meet and cannot afford something new. I am glad I'm not in that category anymore, but I used to be. The upside is that at some point the money needed to get away from 5-10+year old hardware will come. It may not be when we'd like it to be, but the opportunity does come.

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Cleaver

Traffic Jams*

And I bet that like 80% of people wouldnt be so stressed by their system if they took control of what was on it - get a good antivirus, remove the shovelware or other unused programs - instead of just rampantly downloading free screensavers and letting them install the 30 day trial of McAffee, Yahoo Messenger and so forth as part of the setup process.

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