When some Kindle 2 owners informed Amazon about their cracked Kindles, it offered little sympathy despite suggestions that the cracks may have been caused due to the Kindle’s official protective case. Amazon demanded $200 for a replacement. However, Amazon has been forced to abandon its stern stance after it got slapped with a $5 million class-action-law suit. Now, the company has announced it will replace cracked Kindles without the aggrieved customers having to pay anything.

"We do not comment on active litigation. Nevertheless, we encourage anyone who has an issue with the cover-attachment mechanism to return the cover and device for a free replacement so we can investigate further,” an Amazon spokesman told The Seattle Times.

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