Amazon Offers Redelivery or $30 to "Kindle Remote Deletion" Victims
Amazon Offers Redelivery or $30 to "Kindle Remote Deletion" Victims
Posted 09/05/2009 at 8:44pm
| by Pulkit Chandna
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In July, Amazon set the cat among the pigeons by remotely deleting digital copies of two George Orwell books from Kindle readers. It took the deplorable step after it realized that unauthorized copies of Orwell’s Nineteen Eighty-four and Animal Farm were being sold on the Kindle Store. The ensuing hullabaloo haled Amazon into admitting its stupidity. Jeff Bezos, Amazon Founder and CEO, issued a formal apology in an attempt to pacify enraged Kindle users.
Although all remote-deletion victims have already been issued refunds, Amazon is now trying to mend fences with indignant Kindle owners. It has offered to either return the deleted books – along with the annotations they may have contained - for free to affected Kindle users or to present them with gift certificates or checks worth $30 each. “If you do not wish to have us re-deliver the book to your Kindle, you can instead choose to receive an Amazon.com electronic gift certificate or check for $30,” the company said in an email it sent to Kindle owners on Thursday.
Image Credit: Blog Kindle
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yourfriendlane
September 07, 2009 at 11:21am
Amazon has officially beat Microsoft in the bending-over-backwards-to-fix-their-screwups department. I can't imagine a company handling a situation like this more graciously.
geodescent
September 06, 2009 at 1:10pm
Just use Google and say F You to DRM: http://74.125.47.132/search?q=cache:8PNZHtJUkaoJ:www.pauladaunt.com/books/George%2520Orwell/+%22animal+farm%22+1984+intitle:index.of+-sex+-audio+-html+-htm+-php+-asp+-mp3+-pls&cd=1&hl=en&ct=clnk&gl=us
Techrocket9
September 06, 2009 at 11:01am
Smart Move
_____________________________________________________
An army of pacifists can be defeated by one man with the will to fight.
MeTo
September 06, 2009 at 8:22am
Just another reason not to buy a $300.00 Amazon Kindle book reader and then pay $10 a book that they can take back at any time they want. A fool and his money are soon parted.
lhatten
September 06, 2009 at 12:14pm
Just a couple of clarifcations. First, the people who bought these boods paid $ 0.99, not $10.00. That was the whole problem. The books were beings sold by a third party vendor as out of Copyrite, when the were not. As to why the books cost $10.00, part of the money goes to the copyrite holder.
chris.peplin
September 06, 2009 at 7:30am
I'm wondering how they can restore your annotations, unless the book was never actually removed from your Kindle in the first place. Are your notes backed up to the cloud?
Hutif
September 06, 2009 at 9:44am
From what I've heard on Amazon's forums, the annotations you make are saved on your Kindle and were not deleted with the offending books. The replacements they are offering are formatted identically to the originals and so the annotations line-up on their own.
nhskier4life
September 06, 2009 at 7:26am
My friend had a copy of Animal Farm. He bought it for a class and had tons of annotations saved on it as well. After Amazon deleted it he was forced to buy a paper copy and start over. This is a lot like DRM on music. You pay a company for the rights to use media, but they still own it and can choose to remove it any time they want. Until prices are dropped and DRM is removed or fixed I will continue to buy paper books and CD's. At least that way I actually own them and can do what I please with them.
It's hard to justify almost $10 for a single e-book. I don't think it costs that much to copy a digital file and pay for hosting and bandwidth usage. Same for $1.25 per song for popular music. Someone correct me if I am wrong.
ethanajs
September 06, 2009 at 7:09am
those people should be forced to pay amazon 30 bucks for purchasing and reading such crappy books.
gendoikari1
September 06, 2009 at 7:37am
You probably never actually READ Animal Farm/1984, did you?
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