Acer: We're Prepared for a Price War with HP

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MeTo

I have two Acer desktops an Intel duel core and a AMD x2  Intel 3 years old AMD 2 and 1/2 years old and they booth still work fine. IMHO "SAVE" some money.

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COMMANDER_COOK

You got the picture wrong. Acer is on the right and HP is on the left.

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maxpcfan

I'd say Acer has an edge in a price war, since apparently they've turned tech support into a profit center.  The following is quoted verbatim from the email I got from Acer for a laptop I bought in July:

"Since this issue involves advanced troubleshooting, we fall short of resources with which we could better diagnose and resolve it for you. However Acer technicians are bound to support its customers with the removal or installation of any hardware or software shipped across with Acer machines. But they are not trained on all the advanced features of the software or hardware Acer sells.

Because this calls up on a higher level of expertise the advance troubleshooting, we only have support over the phone on these issues and it is chargeable. You may avail this support on 1. 800-237-6483 at a rate of $2.95 per minute with the slots 30 minutes ($59.99), 90 minutes ($129.99), or 15 issues ($199.99) and the validity will be 1 year which can be billed to a credit card."

Problem of the laptop: it gets bsod running wireless N.

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maxpcfan

deleted

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domih2009

I did service the ACER laptop of a friend of mine once. Never again. Disassembling and reassembling an ACER laptop is an experience I wish to nobody. You get what you pay for.

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SuperChip64

Tell you what - I've had just about every manufacturer's notebook over the last 20+ years. My last three were Acer. What I like about Acer? Very little 'crapware' preinstalled. What I don't like about Acer? The CPU/GPU fan assembly starts to crap out after about 2 years of hard use - I just bought a Belkin Notebook cooler to keep mine from shutting down.

 

I'd spend $50 more on an Acer if they'd beef up the fan assemblies - or at least make them easier to obtain for repairs

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MeTo

Look's like the fat cat heydays are over.

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Who

A thank you from consumers :)

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