AntiHero

April 08, 2009 at 11:42am

Now if they'd make their policies more consumer friendly, like their Dead Pixel policy on laptops, and their OS disc policies, which displease me, and their return policies on laptops that are defective, and problematic (My Aspire 6920G) and their bull about how they cannot help me with defective hardware since it's not their problem, which has me wondering, what exactly is their support for? I was told when i suspected my hard drive of failure (no more than 3 days later it did) they told me for a fee they could take it in and swap the drive, when i only had it for about 4 months maximum. It was cheaper for me to go out, get a size 0 phillips screwdriver, and an OEM Seagate G-Force 320gb 2.5" hdd, so I did. They refuse to give me an OS disc, instead i pay 50 dollars for recovery dvd's, which i already made, and threw out 8 failure discs before the 9gb backup was complete.

Sorry about the rant, but it has to be known that they will do ANYTHING to get out of being the problem with difficulties on their laptops.

I don't like Microsoft, I associate with it.