rickk1

February 07, 2010 at 9:42am

acer suxxxxxxxxxxxxxxx.  their tech support could be handled better by a bunch of 1st graders.  they also send recovery cd's that have errors in them and also do not include all the necessary files.  they have tried severa times to tell me my hard drive was bad but i can install the hard drive into a dell and it works.  i can also install a dell xp or vista cd into the same acer laptop without problems.  their tech support suxxxxxxx

lovebug653

October 22, 2009 at 4:11am

A search containing "keyboard and mouse not working, Acer laptop"  will result in thousands of disappointed owners of new Acer laptops.   One look at the models having the same issue would cement in your mind this fact.  Laptops manufactured by Acer have been failing due to sudden non responsive keyboard, mouse and USB ports.   These failures generally appear after the warranty period.  However a review of the many posts on help sites show, owners with problems as early as 1 week post purchase.  Sure Acer's laptop are sleek, thin, and appear to have an affordable retail price structure.   However, When a moderately priced Acer fails faster than average Laptop the solution is increased cost for the owner.  The only option the owner has is  pay to repair, or replace the faulty device. 

A customer looking for a reasonably priced laptop with a budget of $560.00 within 14 month would have spent a total of $875.00 if they repair,  and $1,160.00 if they replace.  Customers do your research, Acer has a known problem and continues to flood the market with defective laptops. 

Please e-mail lovebug653@yahoo.com if you purchased an Acer Laptop that failed soon after warranty.  I am considering a class action suit against Acer.

sartan2002

October 15, 2009 at 10:07am

I actually don't have a problem with any ACER products.  Avery ACER Motherboard and other products I have bought I never had a problem with.  They haven't even died to over use... yet lol.

lovebug653

October 15, 2009 at 9:56am

I purchased an acer laptop, I was unable to back up my OS using their utility.  The system failed within 3 months of purchase.  I was never able to get a replacement setup disk.   I would never purchase anything Acer makes. 

Dell actually has a good customer support.    My next laptop will be a dell, no matter how  inexpensive Acer products are.

lovebug653

October 15, 2009 at 9:56am

I purchased an acer laptop, I was unable to back up my OS using their utility.  The system failed within 3 months of purchase.  I was never able to get a replacement setup disk.   I would never purchase anything Acer makes. 

Dell actually has a good customer support.    My next laptop will be a dell, no matter how  inexpensive Acer products are.

roleki

October 15, 2009 at 9:02am

Gartner also forecasted a ~6% decline in 3Q09 PC shipments and there was actually a small bump; six percent doesn't sound that bad of a miss, but that translates to millions of units.  You would think they'd have a better finger-on-the-pulse than that.  They're also predicting that Win7 will have a minimal impact on PC sales... I guess that remains to be seen but it sure seems like everyone I've spoken with regarding Win7 (aside from those with an axe to grind vs. MS) all have plans for a Win7 box in the near future.