Videoconferencing Headed for the Mainstream



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It's a cute little idea for businesses, but they forget that one of the most important things about human interaction is eye contact. If you're looking into the eyes of the person on screen, then you aren't looking at the camera, so they see you staring off at something else. If you look at the camera, then it looks as if you're talking to them, but then what's the point of VTC if you just stare at a camera the whole time. We got VTC units set up at several of our divisions in our company, and it hasn't reduced our travel budget at all. "Go stay at a resort in Florida/Vegas/etc, or stay here in New Mexico and stare at a camera/monitor all day?" The technology is pretty cool, but it's still way too expensive for how little of an effect it really has on a company.

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