How To: Troubleshoot and Optimize Your Internet Experience
5. Tune Up Your Network
Flash that router firmware! Browse to your router manufacturer’s website and do a quick download/update search. You should find new firmware in no time. Have an ISP-owned router that runs your LAN? Believe us: It’s worth the dreaded phone call to have them update it—many ISP firmware bundles can instantly solve major download/upload speed issues.
Next, if you use a VoIP router in conjunction with your LAN and you want data packets at peak efficiency, plug in the VoIP router inside your internal LAN, not outside it. Sometimes, running your network through VoIP equipment prior to your personal or ISP router will auto-enable high priority for voice packets. It’s good for phone calls, bad for data throughput and fragging.
If you’re having slowdowns while sorting through network folders or shares, here’s a DWORD that might help: type regedit into Run for XP or Vista’s search bar, and find your way through HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanServer\Parameters. Next, right-click anywhere in the window and select New > DWORD Value. Now name the item SizReqBuf and right-click the entry and select Modify. Select the Decimal option and change the numeric value to 16384. After this, close out of the registry and reboot.
6. Repair Bad Settings and Tidy Up Loose Ends
Network cards, like any other peripheral, require drivers. This is a good place to start when trying to repair a dead LAN. Next, if you’ve made any recent changes to your personal router and you’re now faced with a nonresponsive or shaky connection, reset the hardware to factory defaults. Do so by depressing the small (often well-hidden) reset button on the back or bottom of your router with a ballpoint pen for about 30 seconds. After that, release it—your router will now be configured like the day you bought it, sans user-implemented errors. This is actually a smart first troubleshooting step for any networking errors or otherwise wonky behavior.
If you’re still having trouble accessing network shares or shortcuts, see if your computer can resolve other computers’ names on the network. Many routers will contain a breakdown of all attached devices’ info (including the computer name and current IP address), but if your router lacks this functionality, you’ll have to retrieve the data manually off every other rig. It’s easy though— just right-click the My Computer icon on Vista or XP, go to Properties, click the Computer Name tab, and observe the “Full computer name” field. Once you’ve retrieved the necessary data, open up a cmd inside XP’s Run or Vista’s search bar. Try to ping each powered-on computer’s name. If you receive an error stating “unknown host” or “could not find local host,” go back to your run /search field and type control netconnections. Right-click your active LAN icon and hit Properties. From here, double-click Internet Protocol TCP/IP and then click the Advanced tab. Under the WINS tab, ensure that NetBIOS over TCP/IP is enabled. You should now be able to access your sibling network devices.
Cat5 vs.Cat5e
Some folks wonder if there’s really a difference between CAT5 and CAT5e cable. The answer is a resounding yes. The most important distinction is that basic Cat5 squeezes by on Ethernet and Fast Ethernet but doesn’t support Gigabit. CAT5e, however, is rated for 350 megahertz, making Gigabit support a breeze, while at the same time enjoying full backward compatibility with Fast Ethernet; CAT5e also guards better against electrical interference, making it more robust for tight installations. If in doubt, replace your current wiring with CAT5e. This could save you some headaches in the long run.