Logitech Alert Video Surveillance System Review
We’re long-time fans of Logitech’s Wi-Life security cameras—they’ve protected Maximum PC Lab North since the home was built in 2007. Now we can’t wait to retire that system and replace it with Logitech’s all-new and vastly superior Alert system.
Logitech wisely carried forward everything we dug about the old Wi-Life system: The cameras (there are indoor and outdoor models) are equipped with customizable motion sensors, they can be programmed to record video when those sensors are activated, and the software sends alerts via email (or a message to your phone) with video clips attached.
Logitech's new outdoor surveillance camera is considerably more rugged than the old model, which had a plastic housing.
Everything else about the system has been vastly improved, starting with the cameras themselves. The shell of the outdoor model is fabricated from zinc (the original models were plastic), and its power supply and network interface components are contained in a separate, weather-resistant module. On the upside, this design renders the camera less susceptible to heat; on the down side, it leaves you with a large box to mount next to your electrical outlet. The outdoor camera’s best new feature, though, is its integrated night vision.
The new indoor camera is slightly more attractive than the original, but its wide-angle lens is fixed (the original swiveled inside its housing). The indoor camera does not have night vision, and it relies on an unsightly power supply/network adapter. Both cameras can be mounted to any flat surface (e.g., a wall, the ceiling, or a roof eave). The indoor model comes with a table-top stand and a suction cup so you can stick it to a window. Both the indoor and outdoor models are equipped with microphones, so you can record sound as well as video, but there is no provision for two-way audio.
The Wi-Life system used first-generation HomePlug power-line networking, which makes networking extremely convenient because you simply plug the cameras into power outlets and a powerline-to-USB adapter into your PC. The problem is that first-generation HomePlug technology delivers very poor data throughput (about 6Mb/sec, according to the HomePlug Powerline Alliance). The Alert system is based on the HomePlug AV standard, which delivers TCP throughput of 150Mb/sec (under ideal conditions).
This, combined with improved optics on the cameras, enables the Alert system to deliver high-definition (960x720) video at 15 frames per second. The original system maxed out at resolution of 640x480 pixels at 15 frames per second, with fallback to 320x240 and refresh rates of five or 10 frames per second if there’s a lot of noise on your power lines.
The indoor camera in daylight. The outdoor camera with its night vision.
Logitech has altogether eliminated the need for a host PC: Each camera is equipped with a MicroSD memory-card slot and stores its video clips locally (Logitech provides a 2GB MicroSD card with each camera, but the cameras can host memory cards as large as 32GB). The HomePlug-to-Ethernet adapter connects directly to your router. When you do run Logitech’s Commander software on a local PC, to monitor the cameras live or to play back recordings, the software automatically backs-up each camera's recorded videos to the PC’s hard drive.
This screenshot shows the system's user interface in playback mode with two cameras.
You can watch a live feed from any of your cameras remotely via the Web or with a free app for your iPhone, BlackBerry, or Android device. If you wish to manage the system or play back recorded video from a remote location using a PC or smartphone, you’ll need to spring for Logitech’s Web Commander/Mobile Commander package, which costs $80 per year.
Logitech Alert is relatively expensive compared to the typical IP camera: The indoor master system goes for $300 and the outdoor master system costs $350, while each add-on indoor and outdoor camera will set you back $230 and $280, respectively. But when you consider the cost of weatherized enclosures so you can mount your IP cameras outdoors, the hassle of running Ethernet cables, and the need for a dynamic DNS service so you can view your IP cameras remotely, Logitech Alert doesn’t look so pricey. The Alert’s superior video resolution, remote viewing capabilities, alert features, and local storage further sweeten the deal. This is one fabulous video-surveillance system.
Logitech Alert Video Surveillance System

Surveillance
HomePlug AV power-line networking; no need for a host PC 24/7; free remote viewing.
Eavesdropping
Limited to six cameras; subscription fee for some features; large power/networking modules.
9
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tblewis
September 26, 2010 at 8:09am
After reading your review and these comments I went to the Logitech website to buy -- under Specifications, it says their software will run on a Windows PC or an Intel-based Mac with Flash 10. This suggests to me that the video stream is Flash-based and will NOT run on an iPhone or iPad. Can you clarify?
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someuid
August 04, 2010 at 1:16pm
It is usually due to a cheap business owner who keeps recycling his vhs tapes rather than buying new ones, or lazy business owners who don't bother to notice the poor video and call someone to check the connections and the cables. They are the ones to blame, not the equipment.
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squarebab
August 04, 2010 at 5:54am
I wonder if it can be set up to work with an iPad, so when you hear a bump in the night you can quickly view all your cameras while in bed. Or anywhere in the house.
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MrMick
August 05, 2010 at 7:59am
I don't have an iPad, so I can't test with it, but Logitech tells me their Mobile Commander software will work with an iPad as well as an iPhone
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Atomike
August 04, 2010 at 5:44am
I've been looking for a camera like this for work - but one that can send a simple .jpeg image every 4 minutes or so - so that I can make a timelapse video. My company is constructing a new structure and we want to to timelapse. Can this camera do this?
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MrMick
August 04, 2010 at 7:25am
HomePlug AV is basically Ethernet over the existing AC power line iines in your house. It forms the basis of the IEEE P1901 standard for power-line networking. The consortium behind it has a pretty good explanation of how it works here:
http://www.homeplug.org/tech/
It works well in most houses, but it's not perfect. My home, for instance, has about 50 Z-Wave lighting-control devices in it (dimmers, switches, and scene controllers). The Z-Wave devices inject noise into the power lines that reduces the effectiveness of HomePlug AV products. It doesn't cause them to fail entirely, but I don't get anywhere near the 150Mb/sec of TCP throughput that the standard is supposed to deliver.
I run six of Logitech's old Wi-Life cameras in the house now, which are based on the older and very much slower HomePlug architecture, and it's pretty creaky. The new cameras work great.
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omen3330
August 03, 2010 at 5:34pm
It's kind of bullshit, a buddy of mine had cameras set up and someone stole his car but he police didn't do shit about it. The camera go a clear look of the guys face too. Don't let a camera fool you into a false sense of security.
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Keith E. Whisman
August 03, 2010 at 5:02pm
You see it every day on the news, grainy security camera video of someone killing somebody else or even of someone robbing a bank. It kills me, why do most security cameras suck? If you can't make out fine facial features with a camera then it shouldn't be sold as a security camera. America's Most Wanted every Sunday has these videos and pretty darn close to 100% of the time the video is just so noisy and grainy, you wonder why someone thought that was adequate. If someone shoots me I want my family to know that the person that shot me is on camera, in living color. Freaking 10megapixel baby...
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MrMick
August 04, 2010 at 7:28am
These cameras produce excellent video, although only at 15 frames per second. Click on any of the thumbnail images for an example.


















