Windows 8 SP1: What We Hope To See

Posted 11/02/2012 at 1:17pm | by David Murphy

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Tweaks We Expect (And Hope) To See From Windows 8 Service Pack 1

Alright, haters. Judging by many of the comments left on this week’s “Week of Windows 8” posts, a number of you aren’t huge fans of Windows 8. In fact, some of you hate it so much, the very mention of the words “Windows” and “eight” in the same sentence – unless it’s a story about “Eight ways to not install Windows 8” or something like that — sets you into a frenzy.

Before you fire up your comment box and give us an earful about yet another story about that “horrible” operating system, let’s talk productive for a moment. Specifically, what can Microsoft do to enrich the operating system’s experience enough so that you’re no longer tempted to throw a brick through the company’s Windows.  

When is Windows 8 SP1 coming out? If it follows the timelines set by previous iterations of the operating system, we're expecting sometime in 2014. What might Microsoft include/need to include in order to make Windows 8 a satisfying experience for early adopters and uncommitted upgraders alike?

One caveat, before we get into it: Given that Windows 8 just launched, it’s way too premature to make significant predictions about speed improvements and the lot that Microsoft might bake into a major update to the OS. These kinds of things will iron themselves out over time, and it would be a waste of space for us to just pontificate that “Windows 8 SP1 will totally be faster and such.” And yes, we know that SP1 will contain driver updates and increased compatibility geared toward OEMs. No-brainer there.

Instead, we’re going to concentrate on some of the core improvements that Microsoft could – and should – make to improve the Windows 8 experience and maybe, just maybe, get one or two of you to convert over to the “dark side.” Spoiler: It’s time to fix Metro.

User Interface

Let’s face it. The Windows 8 user interface is a complete disaster. I realize that some of you – my tech-savvy colleagues, included – are perfectly willing to write off Microsoft’ inclusion of Metro/the “Modern UI”/the “new Windows user interface”/whatever the heck Microsoft’s calling it nowadays. I respect that opinion as a tech-savvy individual myself. But even though Metro is just a big, out of control search tool that you can theoretically ignore if you just want that classic Windows 7 look and feel, it’s just not good enough.  

It’s not good enough because average people – and don’t take my word for it, consider the surveys – are being overly confused by Microsoft’s decision to slap a tablet (or smartphone) OS onto Windows 8 for desktops and laptops. So much so, that they can’t even perform normal tasks on their desktops.  

The solution?  Microsoft needs to refine the user interface, period. And this can take a number of forms. The most obvious solution is treating Metro the way it was meant to be designed: as a supplement to the “core” Windows 7 operating system rather than a botched attempt at a primary UI. Let users boot into the desktop if they want. Give them their Start button back. Give them the option of restricting Metro’s interface to Metro apps only, which also solves the irritating issue of installed apps filling Windows 8’s new user interface full of crappy tiles.  

I don’t really have any good suggestions for dealing with the “bars” found in Windows 8, nor do I think Microsoft would be all that willing to abandon its Charms. It’s unfortunate that Windows 8 comes with two disparate settings menus – at the very least, a link from PC Settings to the Control Panel, and vice versa, would be a pleasant touch. As for Share, well, that’s still fussy depending on the kind of content you’re actually trying to show off to others. Caveat emptor.

Mr. Gorbachev, Tear Down This (App) Wall

Why Metro doesn’t talk to Windows 8’s Desktop Mode, and why Windows 8’s Desktop Mode doesn’t talk to Metro, we’ll never know. Or, rather, we’ll never know the reason why Microsoft didn’t do everything in its power to break down the wall between the two halves of Windows 8 – for apps, that is.

Windows 8 currently makes you run two browsers (one for the normal desktop and the other for Metro). 

Here’s the confusing bit. If you go to load Internet Explorer, the Metro app, it doesn’t match up with the desktop-based version of Internet Explorer in the slightest. The same holds true for Google’s Chrome, or just about any other app that happens to have both Metro and Desktop versions on Windows 8. What you end up getting are two completely different experiences within – arguably – identical applications: Your tabs in one don’t match your tabs in the other, among other synchronization problems.

Whether this is a Windows issue or a development issue, Microsoft needs to make it easier for apps found on the two parts of its operating system to get along. And while we’re at it, let’s get a fix for the “Can’t load Metro-based browser unless it’s set to be your default browser” issue. I’m not a huge Internet Explorer fan, but there’s absolutely no way I’m going to even be able to use Internet Explorer in Metro the minute I set another browser as my default. In some cases, maybe I’d like to – or need to – use IE. Why send me off to the desktop if you don’t need to, Microsoft?