In Search of the Ultimate Back Up
Drives Bundled with Backup Software
External hard drives can be grouped into two categories: those that include backup software, and those that do not. How good is the backup software bundled with many external hard disk drives? The quick answer is “it depends.”
Backup Software for Seagate Drives
External hard drives can be grouped into two categories: those that include backup software, and those that do not. This begs the question: are backup programs bundled with external hard drives any good? Well, it depends.
Seagate’s Replica drives include automatic backup that supports both file and image restorations. However, Seagate’s current GoFlex drives offer a wider variety of backup options.
All GoFlex drives include Memeo Instant Backup for basic file backup, though only select models include Memeo Backup Premium, which supports multiple backup destinations and the ability to restore older versions of files. The Premium package is also available as an optional upgrade, if you've got Instant Backup. The biggest issue with both versions, however, is that they don't back up system files, Windows, or even program settings.
All GoFlex drives include Memeo Instant Backup for basic file backup with some models including Memeo Backup Premium which has support for multiple backup destinations and can restore older versions of files (Backup Premium is also available as an optional upgrade for Instant Backup). The biggest issue with both Memeo versions is that they are file backup programs (they don’t backup system files, Windows, or even program settings). If you want a bare-metal disaster recovery backup with GoFlex drives, and use the optional Auto Backup cable for Replica. See Seagate Knowledge Base article 216431 (Comparison of GoFlex software features) for more details.

Backing up files with Memeo Instant Backup.
Seagate backup and restore programs Quick Take:
- Included with Seagate Drives – Varies by model
- Files require restoration before use - Yes
- Command-line operation - No
- Backs up system image for disaster recovery – Auto Backup cable or Replica drive only
- Supports cloud-based storage – No
Backup Software for Western Digital Drives
WD SmartWare software is included with a number of current My Book and My Passport drives. SmartWare provides automatic file backup with visual “gas gauge” indications of what’s been backed up in different categories. As with Seagate’s Memeo backup, SmartWare is designed to back up data files. However, unlike other file backup programs, SmartWare displays the amount of space used by various types of data files. Click here for more information.

Backing up files with WD SmartWare
Western Digital SmartWare Quick Take:
- Included with WD drives – Varies by model
- Files require restoration before use - Yes
- Command-line operation - No
- Backs up system image for disaster recovery – No
- Supports cloud-based storage – No
Backup Software for Toshiba’s Canvio Portable and Canvio 3.0 Disks
Toshiba’s Canvio Portable and Canvio 3.0 portable hard drives are bundled with NTI Backup Now EZ, which offers file and disaster recovery backup. It features a simple, uncluttered interface, and you can learn more here. Be sure to download the appropriate update from the Portable Drive Support page.
Backup Now EZ is very easy to use, but some Windows users have reported problems using it with Windows Vista. The update listed above supports Windows XP, Vista, and 7, and should solve many of the problems listed.

Backing up files and the system with Backup Now EZ.
Toshiba NTI Backup Now EZ Quick Take:
- Included with Toshiba drives – Varies by model
- Files require restoration before use - Yes
- Command-line operation - No
- Backs up system image for disaster recovery – Yes
- Supports cloud-based storage – No