Comcast Closes in on Bandwidth Limits and Overage Charges
Posted 05/7/08 at 10:17:32PM | by  

I thought I had seen the last of Comcast's traffic-shaping practices, but the Emperor of ISPs has been off concocting a new plan--a concrete, measurable method that will give the provider unprecedented control over its bandwidth. But this won't be like it's been in times prior, when Comcast would simply block or otherwise inhibits your access to the file transfer protocols of your choosing (ok, Bittorrent). Comcast is leaving your Internet habits up to you: fill the pipe as much as you want, but if your downloads burst the tube, you're going to pay big.

DSLReports.com quotes an anonymous Comcast representative for the full details of the alleged plan. All Internet subscribers will be allotted 250GB per month in download capacity. Go over, and you're fine... once. After your single freebie, Comcast will bill you $15 for every 10GB you exceed. There's no word whether you'll still get booted off the network for exceeding an undisclosed, theoretical maximum, but you'll likely be booted out of your parents' basement once that monthly bill hits.

That said, 250GB worth of downloading is a stupid-large amount of bandwidth. The Silicon Valley Insider has done an awesome job detailing just what it would take to get hit with the $15 overage charges based on a typical computer user's workload. But I've brainstormed a few additional examples that also apply. You'd have to:

  • Purchase 35 to 60 of Steam's largest titles each month (or download Portal 253 times)
  • Download one 1080p-quality movie per day
  • Browse the flickr pages of 243,809 users. Or you could just check out one user's page... and download all 85,528 of his 10.1 megapixel pictures.
  • Be your own Team Fortress 2 team. Playing 24 hours a day for each day in the month, by yourself, would only cost you 62 GB of bandwidth. But hey, that's why you need to multibox as a Soldier, a Medic, a Heavy...

I could go on, but you get the point. Unless you're trying to win the popularity award at The Pirate Bay, you're going to have a hard time filling that 250GB reservoir with your legitimate normal use, even if you consider yourself a heavy user.  For once, I applaud Comcast for setting a reasonable bandwidth limit before it swings the hammer. And more so than that, I think it's great that Comcast is finally telling its users exactly what standards they'll be measured by -- and even going so far as to allude to a utility that you might be able to download that could match up your usage approximation with Comcast's.

How Comcast Gives Your Bank Account the Business

This company isn't getting any more praise out of me, because there are still two overwhelming flaws with Comcast's plan. Should you happen to go over the limit--without first being killed by your neighbors who are sharing the same cable hub--you're going to be paying an absurd amount of money for your transgression. Not to sound like Abe Simpson, but it's highway robbery. Consider the math:

  • Comcast charges $43 per month (minus taxes, fees, and only if you have pre-existing cable service) for its lowest tier of Internet service.
  • If Comcast gives you 250GB of "free" use per month, you're getting 5.81 gigabytes for every dollar you spend.
  • Comcast charges $15 for every 10GB of overage.
  • Thus, you pay 0.66 gigabytes for every dollar you spend in overage fees.

So what does the Internet cost? Should we go by Comcast's normal pricing structure -- 5.81 gigabytes per dollar -- or its overage pricing structure which incidentally, would cost you $375 dollars per month for 250GB of service.  If the overage fee is designed to penalize subscribers, this represents 8.7 times that of Comcast's normal fee for comparable service. That's an unacceptable and illogical exploitation, and completely out of line from the market value of the service.

In A Perfect World...

Comcast should sell users additional bandwidth based on the original rates, or worth, of the service. If Joe Downloader uses 500GB of bandwidth, then he should be billed the same as if he just doubled his water intake for the month: a rate based on his actual use, not a punishment for going above an imaginary threshold. According to Comcast, its new suspected policies will affect 0.1 percent of its 14.1 million users. So let these 14,000 or so customers pay a fair extra for their bandwidth. If anything, Comcast's the winner in the deal: subscribers that underuse the service would still be charged at a flat rate of $43 per month (overvaluing their share of the bandwidth), and the chunk of the tube they don't use can go to others for a normal market value.

The situation gets stickier when you consider the fact that Comcast touts speedier service as an upgradable addition to its flat Internet subscription. For $67 a month, you can have downloads up to 4 Mbps faster than what you'd get on its bottom-rung Internet services. So why, then, are these subscribers -- who might very well download more as a result of their package -- not being given a similar, tiered structure for their monthly download limit? If they're receiving a 33 percent increase to their download speeds, there's no reason why they shouldn't be upgraded to a monthly download rate of 330GB.

But not all is fair or reasonable in the world of internet service. And while bits of Comcast's proposed plan seem fair considering the alternative--Time Warner's mulling limits of 5 to 40GB per month with a $1 per gigabyte overage fee--consumers shouldn't let the bull in the china shop just because it's wearing a pretty hat. At the end of the day, Comcast is a business. It's a big business. And just as it used to tout unlimited service while limiting your Bittorrents, so it is equally happy to protect the integrity of its bandwidth by unfairly pummeling your bank account into submission.

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Comments

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Download one 1080p-quality movie per day?
Submitted by Block_Dude on Wed, 2008-05-07 20:48.

A raw 1080p movie can be 25-50GB in size if it was ripped from a blu-ray disk. With that plan, I could easily amass anywhere from 700 to 1550GBs per month.

Wasn't referring to raw
Submitted by TheMurph on Thu, 2008-05-08 00:46.

Wasn't referring to raw 1080p rips. However, you are correct.

Standard size for an x624 1080p movie hovers between the 4 to 7 GB range. :)

Who sells RAW 1080p movies?
Submitted by my1dollarlife on Thu, 2008-05-08 08:32.

Who sells RAW 1080p movies? I don't understand why you would be using bandwidth to download or upload RAW movies.

Legality
Submitted by jlxkingman on Thu, 2008-05-08 11:51.

I don't think Murph was talking about (legal) downloading.

*puts finger on nose*
Submitted by TheMurph on Thu, 2008-05-08 15:11.

*puts finger on nose*

well then i don't think that
Submitted by my1dollarlife on Thu, 2008-05-08 16:47.

well then i don't think that argument is going to sway the suits at comcast.

Well, you'd use that much
Submitted by TheMurph on Fri, 2008-05-09 00:25.

Well, you'd use that much bandwidth streaming, say, a Netflix HD video too. :b

Blu Ray
Submitted by jlxkingman on Fri, 2008-05-09 00:30.

That's why you rent Blu-Ray...

but regardless of the source... this is crap. Honestly.

Don't forget the denial of
Submitted by Antilogic81 on Wed, 2008-05-07 22:48.

Don't forget the denial of service problems...I don't know a single person who hasn't had their net go down atleast 2 times a month with comcast. Which if I take from just my own experience and others whom I know; makes comcast the single most unreliable p;ovider of bandwidth...not even Ygnition has that many disconnections...and thats pretty awful.

In light of that, the $300+ for a single bill makes their proposed plan nothing short of laughable...

There really should be more viable alternatives for internet that offer high-end bandwidth.

Oh Canada...
Submitted by Caboose on Thu, 2008-05-08 01:00.

Ah I love my Canadian ISP... I've exceeded the 250GB per month on many an occasion with my ISP (Shaw) and they haven't said boo to me about it. I've inquired about bandwidth limits and connection throttling, and from what I've been told (and experienced) none of that happens. I use my 10Mb connection to it's full capacity, hitting my max. download speed and exceeding it (I've hit close to 3MB/s download) and nothing bad comes my way.

But that doesn't mean that it can't happen. It's just a matter of time before all ISP's are running this way, but I totally agree with you David, your ISP should be like your water (or electricity) bill. You are charged for what you use. There'd be a flat fee of course, but then I think that more people would be willing to adopt DSL/Broadband internet, especially if the prices are lower (they are still pretty high in most places).

-= I don't want to be dead, I want to be alive! Or... a cowboy! =-

Don't see why you're complaining...
Submitted by mikeart03a on Thu, 2008-05-08 02:46.

The situation is worse here in Canada, The 2 biggest ISPs in the country (Bell and Rogers) just axed their 'unlimited' plans for standard issue 10gb, 30gb and 60gb plans as well as forcefully adding traffic shaping to the scenario for both clients and service resellers... I used to have the same unlimited plan for over 6 years and when I was offered to 'upgrade' my service plan to a 7mbit option for the same price, I got ripped. I asked the rep on the phone if there would be a bandwidth cap in place, his answer; "Seeing as you are an existing customer *there shouldn't be a change in bandwidth offerings.*" Guess what... I see a meter now on my Billing page showing a 30gb limit for every month... Thank god I usually don't transfer more than 20gb in a month, but this is absurd. I was supposed to be paying for an upgrade, not a downgrade... Ah well, rumour around is that there's gonna be a nationwide class action lawsuit against the 2 giants.

- mike_art03a
IT Technician
Gov't of Canada

How much you have used?
Submitted by cjrlauve on Thu, 2008-05-08 04:26.

What I want to know is whether half-way through the month you can check on your usage? Is there any warning, or any way to know when you have reached 249GB and better stop the downloads? Seems only fair.

Hmmmm
Submitted by SH Customs on Thu, 2008-05-08 07:23.

Let's see in my house hold we run 2 xbox 360's and my brother and I do online gaming (Cheapest entertainment due to Gas prices can't go far). I also do online classes and I just about have my XM satellite radio feed on 24/7 going through on my computer. Then I download allot of music (itunes) and HD movie rentals from XBL. We also have about 4 computers running on the network. As I would be sure that my brother or sister is probably stealing music. Then just about every day I upload about 8-15, 10+ megapixel images to my flickr account. But non the less that last time I called comcast to change out plain. They tried to get us to upgrade to business line. I asked them why and they said on average we used 180-220 Gigs a month. I just said wow thats amazing and no I will not take the business plain as I don't own a business. Oh, also to state. My stepdad works out of state. So when he is out we use VideoCam's to talk with him...

not useful...
Submitted by gberke on Thu, 2008-05-08 08:26.

consider youtube, software downloads, network backups, uploading home movies... and I have no idea how much trash is being sent up and down while browsing...
oh, and netflix instant play movie, and video conferencing (Mac iSight)
I don't know what it takes to stream radio, download podcasts on iTunes and or/google...
that's some of the stuff I'm doing.
What does my streaming radio do per day?
Before I'd consider any limits, why would I want to get some notice about what my data use is currently? If I'm not using less than say 1/4th of the permitted load, I'd say it would be likely I'd hit the limit within a year or two.
What might be nice: let people connect with 1 gig of data for free.

Overage Fees
Submitted by my1dollarlife on Thu, 2008-05-08 08:27.

I don't see the overage charges as being that out of hand. Comcast has to do something to assure that people don't want to go over their bandwidth. If it is the same amount as the original 250GB that you receive then we are talking about a $ per GB plan. I don't want to take a step back and have plans like they were back in the dial up age where you paid by the minute. I think if you are going to put a cap on bandwidth this model makes the most sense. Look at the overage fees as a punishment, similar to bank overdraft fees, and I think the amounts have merit.

What about more than one user on the connection?
Submitted by anonuser on Thu, 2008-05-08 10:59.

What if you live in a house or apartment with multiple, high-bandwidth users? You could easily get well beyond the 250 gigabyte "cap".

What About Us Folks?
Submitted by jlxkingman on Fri, 2008-05-09 00:29.

What About Us Folks Who have Comcast Business Class Internet service?

We pay a hell of a lot more but Comcast treats us like kings when it comes to our service. Will the proposed cap affect us as well? I would like to think not for the $100 or so a month we pay.

Comcast is stupid.
Submitted by Silencer on Thu, 2008-05-08 14:56.

Who's the leadership there? I hear one stupid idea after another, after another, from them. Are they all Commies or what?

The way the whole market is heading for lower and lower flat-rate prices, it'll be next to impossible to get people behind this. So people will move away from Comcast.

And if Comcast goes under, then their management will surely improve! Talk about forward thinking...

End Monopolies, Content Filtering and Comcast!

I hope at least Comcast will
Submitted by Why A Duck on Thu, 2008-05-08 18:04.

I hope at least Comcast will provide a tool to let you track how much bandwidth you've consumed in your neverending quest to get every possible episode of .. I mean distro of Linux.

Exactly..
Submitted by DRAGONWEEZEL on Fri, 2008-05-09 11:32.

How many of each linux distro is that?

THERE ARE ONLY 11 TYPES OF PEOPLE IN THIS WORLD. Those that think binary jokes are funny, those that don't, and those that don't know binary

I wonder if this will also
Submitted by n0b0dykn0ws on Sat, 2008-05-10 02:06.

I wonder if this will also affect their business users?

I don't know anyone that uses Comcast Business, but it still makes me wonder.

n0b0dykn0ws

Honestly, I don't think
Submitted by biofishfreak on Tue, 2008-05-13 08:58.

Honestly, I don't think 250GB is too unreasonable. Especially if you can the bottom tier speeds, its near impossible to cross 250GB. As for the higher speeds, they should have a compairably higher limit, because it takes far less effort to reach 250GB. If anything, the highest tier shouldn't have a limit at all- you bleed out the wallet enough for the package as is.

The $/GB in overage fees is crazy. They should charge < $1/GB. I do appreciate the freebie month, as that gives you a chance to say "I guess I won't do that again...". Another option is to add an additional 50GB/$5 every month.

In the end, I think this sort of limit will be revised as more average-joe users demand higher download limits with things like netflix, vudo, and other video on demand get more popular, or sharing 10MP pictures becomes common place.

Who would have thought 10 years ago that the ISP would be the bottle neck in the digital age?



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