Murphy's Law: Dreaming a Steamy Dream of One-Click Driver Updates
It’s hard to maintain any kind of neutrality when writing about Valve’s Steam service. Indeed, it’s hard to write anything about Steam without adopting a grin the size of a cartoon character and lavishing compliments on the service faster than needles firing out of a medic’s syringe gun.
I digress.
The recent partnership between AMD and Valve that put an easy-to-access, “download new video drivers here please” tool within the game-drenched packet manager has been an unexpected-yet-delightful addition to the service. And I’ve said it before: It’s about time.
Simply put, there’s no reason why—in an era when application mash-ups are almost more popular than the original services they combine—the art of downloading drivers for one’s various bits of hardware should be anything more complicated than clicking a single button. Some companies have attempted to pursue this one-stop-shop updating for their hardware drivers but, to be honest, I have yet to really find a successful version of this process that isn’t riddled with annoyance.

And it’s about time that the larger device manufacturers figure out a way to incorporate legacy updates into their driver packages—my lack of an ability to download video drivers for my laptop via Steam really exemplifies this. But I’ll backtrack for a second. If you haven’t figured it out, downloading new Catalyst drivers for one’s ATI videocard isn’t that specific of a process.
In fact, it doesn’t really matter which videocard option you select on the site’s, “whatcha using?” prompt just so long as your Radeon HD x-whatever is actually supported as part of the standard driver update cycle. Everyone gets the same “Catalyst” package—it’s a generic driver bundle that’s supported by a number of specific cards.
That’s all well and good, but why can’t companies just expand this, “genericness” to include legacy products as well? Heck, turn off the features that simply won’t translate between older hardware and modern operating systems / tweaks. Surely there are still some ways to squeak a little bit more performance or compatibility out of legacy devices for modern games and new operating systems. And don’t’ even get me started on laptop graphics? Can we not agree on a simple, generic way to deliver notebook graphics drivers that aren’t dependent on a stamp from, say, Dell, or any other laptop manufacturer?
That’s where the wickedness of Steam could be used as a tool for good. AMD’s “test program,” as I call it, should be a springboard to easy, non-Windows-Update-based driver replacements for as many gaming-related products as one can shake a stick at. That includes Nvidia; that includes laptop GPUs; that includes sound cards, mice, joysticks (for TIE Fighter, obviously); that includes anything that assists in your pursuit of prettier graphics, louder sounds, and more precise movements.
In fact, I wouldn’t even be bothered if said manufacturers wanted to get a little bit more out of the deal than mere gaming altruism. I’d be fine giving ATI, or Creative, or whomever their own information-drenched landing page on Steam just so long as the auto-updater tool worked perfectly—and before we get crazy, this would only be a method for updating core drivers. If you want updates to the 35 other programs that you get alongside a given hardware product, you’d have to look elsewhere.
And why stop with hardware? What’s to prevent Valve from dumping a new “Apps” tab on its service that gives ardent gamers one-stop-shop access to their favorite freeware/open-source/paid-for programs as well? Same deal: Updating these would be even easier than updating an app on your smartphone of choice, given Steam’s preference of automatically downloading new versions of games as soon as said updates hit the wild.
Man, talk about Steam too long and one gets feverish with ideas. I won’t get too crazy. I’ll just say this: Instead of taking the software world by its digital horns, Valve would be wise to learn as much as it can from this brief experiment in hardware management. Since Steam really is the de-facto digital download service for gamers nowadays (sorry, Impulse), there’s no reason why Valve can’t throw around its weight a little bit in the pursuit of good system management.
Let no PC parts go un-updated; let no newb realize that he or she is missing out on a world of free tweaks and upgrades; let no manufacturer bork up the updating process with incomplete, crappy tools.
It’s time to turn over every key in the driver kingdom to a company that offers a consistent, error-free, quasi-automatic means for keeping your hardware up-to-date—but in order to do so, Valve really needs to open the floodgates and start convincing the manufactures to do a better job of playing along.
Tech journalist David Murphy will never be able to play Civilization 5 on his laptop. Sorry, France. Hit him up at @acererak if you have a sweet gaming portable that you just don't need sitting around your house anymore...
Comments
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Jims45wow
October 07, 2010 at 8:30am
@Naysayers: If ANYONE developes a decent universal update utility, others will compete--And just MAYBE, manufacturers will begin to think of their own coordination and ease of use.
I have an MSI board, AMD cpu, ATI graphics, ATI tv card, various Hard/Optical/Floppy drives, various i/o devices. Updating is a dam nightmare even within the AMD/ATI realm--Let alone other machines, like laptops, and other realms like programs.
Yeah, for a universal smart updating tool.
Jim
“Of all tyrannies, a tyranny exercised for the good of its victims may
be the most oppressive. It may be better to live under robber barons
than under omnipotent moral busybodies. The robber baron’s cruelty may
sometimes sleep, his cupidity may at some point be satiated; but those
who torment us for our own good will torment us without end, for they do
so with the approval of their consciences.” –C.S. Lewis
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HKUSPC40
October 05, 2010 at 1:03pm
I really don't understand why this matters.... If you're an avid PC Gamer you should be aware of what driver's you're running and have an idea of when they need to be updated w/o someone else's help. Especially the help of the Steam service. As an avid PC gamer I'd like to point that the Steam service is a sales driven piece of crap software.
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Muerte
October 05, 2010 at 1:12pm
For the same reason race car drivers have mechanics. Not very many of them know that much about their rides innards, they just want the thing to drive fast.
The easier and cheaper it is the more people may switch from consoles to PC's.
And of course it is, as is any service like that. But it works pretty much invisibly in the background and it works well. I didn't think I'd ever be able to just dl my games, I liked having the cd in my hands, but I'm a convert.
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aerogamer
October 05, 2010 at 7:10am
Yes, I abhore logitech/HP/creative drivers. Though they have become better, why the crap do I have to install a different program for each mouse/keyboard/joystick/webcam they make. One Utility To Rule Them All PLEASE! Freaking 80 bagillion system processes to use 3 things. COMMON! But HP drivers and spam is just disgusting, their "driver" packages are by far the worst, even without all the spam they include. Just give me functionality, not 13 adds and trial/bloat/crapware. And what is this 'Impulse"; I must go Google now...
Also, I think I need to buy some shoes....
There should be a spam/flag button on posts that are clearly spam or trolls/flaming.
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skirge01
October 05, 2010 at 6:29am
So, for people who aren't big gamers and don't use steam, I guess they're SOL. Sorry, feel free to partake in that involuntary person protein spill as much as you like, but Windows Update IS the proper place to put these updates. Why? Because EVERYONE using Windows has access to it. Contrary to what you might want to believe, there are more non-gamers (or even casual gamers) than MaxPC gamers. Are there issues with the WHQL process? Sure. That doesn't mean it's not the right place. Ever tried to get updated drivers for a Dell via their website? It's ridiculously tedious.
BTW... PLEASE do something about the spam!
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Muerte
October 05, 2010 at 10:22am
Well, Windows update works well for windows, while Steam seems to work well with pretty much everything else.
Besides Microsoft would probably get it in their heads to actually charge for this little extra while Valve would be doing it to further their own goals and in doing so help out the computing world in general.
So I can see Steam doing for the rest of the computers what Windows Updater does for Windows.
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da_samman
October 05, 2010 at 9:50am
You left out Mac users, my friend, because in the same vein that not everyone is a gamer (I am, BTW), not everyone is a Windows user (I use Windows too, like you do). Steam is FREE. Their idea is to take the free downloading engine that is Steam and use their hardware update model for all hardware and software, not just games and not jsut gaming hardware.
I too agree with you about the spam. DEATH TO COMMENT SPAMMERS!!
V/R,
SGT Samuel E. McClard II
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