Reset Laptop BIOS Password


Reset Laptop BIOS Password

Ask the Doctor LogoI have an HP Pavilion zv5001us laptop that is about six years old. It has a Phoenix BIOS, if I remember correctly. Whenever I try to access the BIOS, the computer prompts me for a password. I forgot the password and don’t know how to get around it. Thanks.

—Vincent Gonzalez

Yikes, Vincent. On a desktop PC, all you need to do to reset a BIOS password is clear the CMOS, either using the CMOS jumper or by removing the CMOS battery. But it’s different on a laptop—some have accessible batteries and some don’t. We searched the zv5001us repair manuals and HP’s support site and couldn’t find a way to reset the BIOS settings without going into the BIOS itself. You’ll probably have to talk to HP directly. You can always try the default Phoenix BIOS password, which is “phoenix” (without the quotes), but there’s no guarantee it will work.


SUBMIT YOUR QUESTION Are flames shooting out of the back of your rig? First, grab a fire extinguisher and douse the flames. Once the pyrotechnic display has fizzled, email the doctor at for advice on how to solve your technological woes.




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