Following a nearly week long outage, Amazon said it ironed out most of the technical glitches that brought down its Amazon Web Services (AWS) and Elastic Compute Cloud (EC2) data centers. The data centers took a nosedive last Thursday, wreaking havoc on companies that rent Web services and storage from Amazon, including websites like Reddit, Quoora, and Foursquare, but now everything is back to normal, or as normal as they're going to get.
According to a report in The Wall Street Journal , Amazon said it has completed its recovery efforts, though was unable to restore a tiny percentage of lost data.
"We're in the process of contacting these customers," Amazon said on its website, adding that it was "digging deeply" into the root causes behind the shutdown.
Perhaps the bigger issue Amazon now faces is that of user confidence.
"This outage will force companies to step back and really educate themselves on what they are purchasing from cloud vendors," said Joseph Coyle, chief technology officer in North America for IT consulting firm Capgemini.
Smaller companies and startups drawn to Amazon for its cost-friendly packages may decide to suck it up and spend more money on data centers in different locations.
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